Joshua K.
They Take Forever and Don't Care. Stay Away
Ordered online. STAY AWAY. Just going to give my timeline: Feb. 17th: Ordered Glasses Feb 28th: Glass arrives. Not glasses just one lens. So I call customer service and they say they'll overnight a new one. It should take 2 business days. March 1: I get the e-mail that I need to upload a prescription. March 7: They claim they still haven't gotten a prescription. March 13th: They still haven't sent me a new one. It's too late to cancel and I can't use my benefits. STAY AWAY.
Response from Target OpticalMar 13, 2023
We’re sorry to hear your order arrived damaged and the delay of your replacement order. Please send us your name, email address, order number(s) and any additional details to [email protected]. Again, we apologize for the inconvenience and look forward to hearing from you soon.



