Target OpticalReviews of targetoptical.com

You have to manually enter your prescription info. I’m not an optometrist, so I did my best but still managed to input the wrong Rx info. Despite having to manually upload a picture of the Rx, the wrong Rx was processed and sent to me. I opened the boxes to use them and realized that they were wrong. So I contacted Target and they basically told me to kick rocks. I got a voucher for some money off, but still had to pay for new boxes of the correct prescription. Not sure what the point of uploading a prescription is if they’re just going to send out whatever the customer enters. But it’s the stores too. Last time I was in a store, a loss prevention woman shook me down for no reason. Turns out it was someone else and I didn’t even get an apology. Absolutely incompetent customer service and I will NEVER shop at Target again. Apparently it doesn’t matter if you’re in the store or online, Target seeks to only make your life harder. Good riddens.

I'm writing this because I've been trying to get in touch with Target Optical for the past 3 days after I was sent the incorrect contact lens Rx. Taylor, the store manager at the Knollwood store, had no customer service skills and was less than helpful which was especially frustrating after they had the wrong hours posted online, did not answer any of the phone calls I made, and I was mailed the wrong Rx. However, I got in touch with Deja (unsure on spelling) one of the customer service reps, who was able to help me with everything and saved this entire experience.

I tried the NEW Target optical in Myrtle Beach, SC, and the experience was outstanding. The optician was amazing, and the staff was so wonderful, friendly, and helpful. I highly recommend this office. Absolutely fabulous experience.

Ordered contacts from Target for 2 years. Prices are comparable to other suppliers. Shipping is fast and they use my vision coverage. So far, no complaints.

The staff was extremely pleasant and helpful April and the rest of staff made my experience worth reviewing i will be coming back to receive exams and glasses

I'm not happy about the dumb and completely inappropriate AI glasses filming everyone that walks by the store front. It makes me want to stop shopping at Target altogether.

This is Dr. Allison Haughton-Green. I saw Dr. LAUER today. My first eye exam with her was Dec 2018. Her bedside manner was superb. She was kind, explained her findings, reviewed the images of my retina. July 2021 I saw Dr. Maureen Sawh. She was dreadful. She just cavalierly said “you have cataracts” which is scary to hear. She did not explain that cataracts develop just like grey hair if you live long enough. She treated like a number. She did not treat me like a human being. She is heartless and cold, rushing you in and out. So when Target Optical contacted me to reschedule with Dr. Sawh, I called and asked to be scheduled with Dr. LAUER. I was thrilled she was still coming to the Waterford location 2 Sundays a month. I saw her today. I enjoyed my visit with her. Who was equally exceptional was the store manager, Andy! He was warm, patient, kind, answered all my questions, repaired 2 or my prior glasses and help me place the order for 3 new pairs of glasses. He is a great listener. Overall, an A+ experience today with Andy and Dr. LAUER.

Ordered a year supply of contacts and they only sent me 3 boxes. Said there is nothing they can do.