Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Melissa
Jan 28, 2026
Convenient and helpful.
Convenient and helpful.
Response from TalkspaceFeb 2, 2026
Thank you for your feedback. We're happy to hear you are finding Talkspace services helpful.
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Talkspace M.
Jan 28, 2026
Easy to use the app
Easy to use the app, found great therapists and my insurance covers so I only have a $10 copay.
Response from TalkspaceFeb 2, 2026
We're happy to hear that our app is easy to use and that you found great therapists with affordable copays through your insurance. Thanks for sharing!
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Talkspace M.
Jan 28, 2026
Good but overload issues for platform
The only downfall is the call sometimes drops or mutes my counselor multiple times. She has had to apologize for the overload multiple times.
Response from TalkspaceFeb 3, 2026
We appreciate your feedback and are sorry to hear about the call issues. We'll investigate these technical difficulties to improve your experience.
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Pamela M.
Jan 27, 2026
Safe place to express your self ! Makes you feel understood
Listens to me I feel heard. Has great insight
Response from TalkspaceFeb 2, 2026
We appreciate you sharing. We are so happy to hear that you feel heard and valued our insights. Thank you!
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Jen R.
Jan 27, 2026
Talkspace delivered
Talkspace delivered! I found a great therapist with whom I connect well. Talkspace also worked with my insurance and my visits are covered. It was all so easy, and I don't have to leave my home to get top-rate therapy.
Response from TalkspaceFeb 2, 2026
We're happy you found a great therapist and that Talkspace worked with your insurance. We're glad our platform made it easy to access top-rate therapy from home. We appreciate your feedback!
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Alex S.
Jan 27, 2026
the therapist tells me whats real and…
the therapist tells me whats real and helps me keep perspective. make sure that im grounded more in reality.
Response from TalkspaceFeb 3, 2026
We're happy to hear that the therapist's guidance is helpful for you. Thank you for sharing how they assist you in staying grounded.
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Talkspace M.
Jan 27, 2026
A Great and Quality Option for Teletherapy
My therapist has been a phenomenal fit and incredibly helpful. The Talkspace app is user friendly and accessible. Being able to message my therapist throughout the week with things for us to talk about in the next session has also helped with the depth and quality of therapeutic work we’re able to do.
Response from TalkspaceFeb 2, 2026
We're happy to hear that you've found a great fit with your therapist and that our app is helpful. It's wonderful that messaging enhances your therapy sessions. Thank you for sharing your positive experience!
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Talkspace M.
Jan 27, 2026
The service is great
The service is great. Help open dialogue which review things I wasn’t aware about.
Response from TalkspaceFeb 2, 2026
We're glad you enjoyed your experience and that our service helped illuminate some things for you. Thank you for your positive feedback!
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