Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Heidi T.
Feb 3, 2026
My therapist does more than listen
My therapist does more than listen. She has practical advice. Her empathy makes me feel safe. The follow up AI wrap up of our session that I get the next day helps me remember the context and offers helpful exercises that pertains to what we discussed during our session. I find that extremely helpful, something I'd never been offered with other companies I've used for therapy.
Response from TalkspaceFeb 4, 2026
We're happy to hear that you feel safe and supported. It's wonderful knowing the practical advice and session follow-ups are helpful to you. We appreciate your positive feedback.
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Talkspace M.
Feb 3, 2026
Life changing experience that’s…
Life changing experience that’s convenient and fits in with my lifestyle to focus and reflect on self care and self improvement
Response from TalkspaceFeb 4, 2026
We're happy to hear that our offerings have had such a profoundly positive impact, seamlessly integrating into your life while promoting self-care and growth. Thank you!
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Russell O.
Feb 3, 2026
i was billed $135 for a session from an…
i was billed $135 for a session from an Aetna provider. it's too bad I liked her
Response from TalkspaceFeb 4, 2026
We regret you were overbilled for your session. We appreciate your feedback and will look into this matter further.
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Michele M.
Feb 3, 2026
Very helpful
Very helpful. Friendly, knowledgeable, willing to discuss anything.
Response from TalkspaceFeb 4, 2026
We are happy to hear that our team was helpful, friendly, and knowledgeable! We appreciate you taking the time to share your positive experience.
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Rosibel
Feb 3, 2026
Therapists here are well experienced…
Therapists here are well experienced They deeply understand what you're going through and help you preform better and help you view the world around you differently
Response from TalkspaceFeb 4, 2026
We're happy to hear that our therapists' experience has been beneficial for you. We appreciate you sharing how they've helped you gain a new perspective.
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Talkspace M.
Feb 3, 2026
I really appreciate being able to login…
I really appreciate being able to login at 6am for therapy. I can show up as I need to, focus on my session before getting ready to start my day. My therapist is relatable and I appreciate how to delivers her feedback while holding me accountable.
Response from TalkspaceFeb 4, 2026
We're happy to hear that the early sessions work well for you. It's great that you feel your therapist is relatable and that you appreciate the feedback and accountability. Thank you!
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Talkspace M.
Feb 2, 2026
Scheduling is easy
Scheduling is easy, finding a therapist that fits you is great, no more show up and guess!
Response from TalkspaceFeb 4, 2026
We're happy to hear that scheduling was easy and you found a great therapist match. Thank you for sharing your positive experience with us!
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Lilly A.
Feb 2, 2026
Great match with Counselor
I was matched the first time with the perfect counselor for me. She totally understands where I am coming from and ask thought provoking questions. She is very intuitive, easy going but maintains professionalism.
Response from TalkspaceFeb 4, 2026
We're happy to hear you were matched with a great counselor who understands you. It's wonderful that she asks thought-provoking questions while maintaining professionalism. Thanks for your feedback!
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