TalkspaceTalkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.
Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Linda
Professional support with convenient access. My counselor has been so helpful. I look forward to our sessions. I highly recommend this service!
Response from TalkspaceDec 23, 2024
Thank you for your feedback. We are committed to providing our clients with the best possible support, and we are so happy to hear that you have found our counselor to be helpful. We appreciate your recommendation and hope you continue to find our service beneficial.
Pamela M.
Working with Amelia this past year has been so beneficial. She's helped me work through issues and challenges and move my life forward. I am so grateful to have found her through Talkspace.
Response from TalkspaceDec 23, 2024
Thank you for your feedback. We are thrilled to hear about your positive experience with your provider. It's wonderful to know that she has been so helpful in supporting your journey. We strive to connect individuals with therapists who can provide the best possible care, and we're glad that you found a great match through Talkspace. Feedback is always welcomed at [email protected].
Talkspace M.
Melanie is absolutely fantastic. She is empathetic and caring. She is true blue and does seriously cares for her patients. Thank you.
Response from TalkspaceDec 19, 2024
Thank you for your feedback.We are so happy to hear about your positive experience with your provider. We strive to provide compassionate and caring service to all our patients.
Talkspace M.
Talkspace is a very convenient therapy option for my busy schedule. I did not like my first therapist, but when I switched to a new one it was much better and I really like it.
Response from TalkspaceDec 19, 2024
Thank you for your feedback. We're happy to hear that you found Talkspace to be a convenient therapy option that fits your busy schedule. We understand that finding the right therapist is important, and we're happy you were able to connect with a therapist who is a good fit for you.
customer
I’ve had great luck with my therapist. He has been awesome. Really love that there are so many scheduling options. Also love not having to go to an office and sit down for an hour. I can accomplish as much from my living room.
Response from TalkspaceDec 19, 2024
Thank you for your feedback. It's wonderful that you've found someone who is a good fit for you and that you appreciate the scheduling flexibility and convenience of virtual therapy. We strive to make our services accessible and convenient for everyone, and it's great to hear that we're achieving that goal.
Talkspace M.
They made it easy to seek out and get therapy.
Response from TalkspaceDec 19, 2024
Thank you for your feedback. We're so glad to hear that you found our services helpful in connecting you with therapy. We strive to make the process as smooth and accessible as possible. Your feedback is a great encouragement to us.
Margaret D.
My therapist has helped me immensely by allowing me the space to process my recent accident. She listens and we come up with great plans to move forward and through the trauma.
Response from TalkspaceDec 19, 2024
Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with your provider. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!"
Will S.
The service is good and Thomas has been a great help. My only complaint was the billing after the 4th session
Response from TalkspaceDec 19, 2024
Thank you for your feedback. We appreciate your kind words about you provider and the service you received. We understand your concern about the billing after the fourth session. We will look into this matter further to ensure a smooth billing experience for all our customers. Please reach out to [email protected] and we are happy to assist you.
