Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Talkspace M.
Jun 17, 2025
My therapist is thoughtful and kind
My therapist is thoughtful and kind, easy to talk to, and insightful. She often recalls past conversations and pulls them into our current session seamlessly when they are relevant to what we are discussing. She helps me analyze my own behaviors as well as others and helps guide me to have the hard discussions in my life that I need to have to resolve issues.
Response from TalkspaceJun 25, 2025
We're happy to hear that you find your therapist to be thoughtful, kind, and insightful. It's wonderful that they recall past conversations and guide you to analyze behaviors and resolve issues. Thank you for sharing your positive experience!
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Talkspace M.
Jun 17, 2025
Happy with the Experience
The process/tools are user-friendly and my therapist is great.
Response from TalkspaceJun 25, 2025
We're happy to hear that our platform is user-friendly and that you connect well with your therapist! Thank you for your positive feedback.
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Anabel
Jun 17, 2025
There is no phone number
There is no phone number to talk with a real person. Also, the billing to insurance must have been filed wrong. Cause now I'm stuck with the bill.
Response from TalkspaceJun 18, 2025
We appreciate you bringing this to our attention. We're sorry you had trouble reaching us and that your insurance wasn't filed correctly, resulting in a bill. We'll look into these issues. Please reach out to us at [email protected].
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Talkspace M.
Jun 17, 2025
Very helpful
Talkspace is easy to use and has helped me work through issues.
Response from TalkspaceJun 25, 2025
We're happy to hear that Talkspace is easy to use and has been helpful as you work through your issues. Thank you for your feedback!
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Elisabeth
Jun 17, 2025
Amazing experience
I absolutely love my therapist! Not only is Sandra empathetic and compassionate, she challenges me to see things in a different light. She’s also helped me understand better some of the grief and trauma I’ve dealt with.
Response from TalkspaceJun 25, 2025
We're happy to hear that you're having such a positive experience. It's wonderful to know that your therapist's empathy and guidance are helping you gain new perspectives and navigate your grief and trauma. Thank you for sharing your feedback!
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ERIC
Jun 17, 2025
razaria best is amazing
razaria best is amazing
Response from TalkspaceJun 25, 2025
Thank you for your feedback. We're very happy to hear you have a great connection with your provider. We are happy to have clients like you.
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Talkspace M.
Jun 17, 2025
Real people helping people
My therapist is very down to earth and real with me. She’s great at drilling into an issue and helping me turn it around.
Response from TalkspaceJun 25, 2025
We're happy to hear that you find the sessions so helpful. It's wonderful to know that the approach is effective in addressing your concerns and promoting positive change. Thank you!
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Talkspace M.
Jun 17, 2025
Stacey listens very attentively
Stacey listens very attentively! She gives clear suggestions and is very compassionate.
Response from TalkspaceJun 25, 2025
We're happy to hear that you found the support attentive and compassionate, with clear suggestions. Thank you for sharing your positive experience with us!
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