Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

C. R.
Aug 5, 2025
MY THERAPIST Dr SUZANNE MARMO
THIS MESSAGE IS FOR MY THERAPIST DR SUZANNE MARMO I just wanted to take a moment to express my deep appreciation for the support and guidance you've provided. Our sessions have helped me tremendously—more than I can fully put into words. You've created a space where I feel safe, heard, and understood, and that has made a real difference in my life. I’d love to continue our sessions and keep building on the progress we've made. Please let me know your availability moving forward. Warmly,
Response from TalkspaceAug 7, 2025
We appreciate you sharing your thoughts. It's wonderful to hear that our sessions have been so helpful and that you feel safe and understood. We value your commitment to progress and will be in touch regarding scheduling.
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Talkspace M.
Aug 5, 2025
My counselor has been fantastic and I'm…
My counselor has been fantastic and I'm making great progress.
Response from TalkspaceAug 7, 2025
We are so happy to hear that your counselor has been helpful and that you are progressing well. Thank you for sharing!
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Talkspace M.
Aug 5, 2025
Happier place
I love working with my Therapist Susan. She is a very knowledgeable, professional and a God-sent. I’m in a much stronger, healthier place because of her willingness to work with me through a tough situation.
Response from TalkspaceAug 7, 2025
We're happy to hear that you feel supported and have made such positive progress during a challenging time. Thank you for sharing your experience; we appreciate your feedback.
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Talkspace M.
Aug 5, 2025
I really love and appreciate my…
I really love and appreciate my therapist that was assigned to me. At first, I was nervous and didn’t know who to go to but Talkspace directed me to a great therapist who is helping me now.
Response from TalkspaceAug 7, 2025
We're happy to hear that you appreciate the therapist we matched you with! It's great to know that they are providing helpful support and that you are having a positive experience. Thanks for sharing!
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Megan
Aug 5, 2025
Ashley is great!
Ashley is great!
Response from TalkspaceAug 7, 2025
Thank you for taking the time to share your feedback. We’re really proud to hear that we were able to meet your expectations! It's such a pleasure to have customers like you. We will do our best to make your future experience with us even better.
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Robert
Aug 5, 2025
Grateful for Talkspace
I've never done therapy in my life but because of Talkspace, I got connected to a wonderful therapist who has really helped me and got me started on a path toward a better future mentally. I am always excited for my sessions because I know I'm going to get not only the encouragement I need, but also a kick in the ass to help me see what I'm doing wrong and how to correct that.
Response from TalkspaceAug 7, 2025
We're happy to hear that you've had such a positive experience and have connected with a therapist who supports your journey. It's wonderful that you feel encouraged and challenged to grow! Thank you for sharing.
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Talkspace Member T Johnson J.
Aug 4, 2025
NOT FAIR THAT IT DOESNT CONTINUE FOR…
NOT FAIR THAT IT DOESNT CONTINUE FOR CHILDREN AFTER AGE 18 THERAPY IS NOT COVERED BY MY INSURANCE SO THIS REALLY WAS USELESS. NOW MY SON HAS SUFFER AGAIN IN SILENCE BECAUSE HIS INSURANCE ISNT ACCEPTED SHAME ON NYC FOR NOT CARING ABOUT YHE MENTAL WELLBEING OF TODAYS TEENS
Response from TalkspaceAug 4, 2025
We appreciate you sharing your concerns. We recognize the difficulties in finding suitable mental health support for young adults and the challenges with insurance coverage. We'll share this feedback to help improve access to resources. Please reach out to us at [email protected] and we are happy to assist you.
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Talkspace M.
Aug 2, 2025
Easy Mental Health Access
Great way to access mental health support. Very accessible, flexible, and respectable.
Response from TalkspaceAug 4, 2025
We're happy to hear that our mental health support was accessible and flexible for you. Thank you for your respectable feedback and kind words.
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