Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Talkspace M.
Sep 16, 2025
I'm a huge fan
I'm a huge fan. Alysha knew me in just one day. We totally clicked. I was so put off by being matched rather than being able to choose but the matching process seems to be really good. I've been very happy with Alysha and the services.
Response from TalkspaceSep 17, 2025
We're happy to hear that you had such a positive experience! It's great that you connected so well and are happy with the services. We appreciate your feedback on the matching process. Thanks for sharing!
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Talkspace M.
Sep 16, 2025
Very supportive and helpful
Very supportive and helpful. I really like my therapist, our video calls and texts in between visits are both great ways to get support.
Response from TalkspaceSep 16, 2025
We're happy to hear that you feel supported. It's great that video calls and texts between visits are helpful to you. Thank you for your positive feedback.
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Berry
Sep 16, 2025
Best telehealth service I’ve ever used.
My psychiatrist and therapist are some of the most progressional and compassionate people I’ve talked with. Started using talk space as a way to get a hold on my mental health and have been using it since December 2024. It’s been an absolute game changer for me and I highly recommend the service if you want to take better control over your mental health.
Response from TalkspaceSep 16, 2025
We're happy to hear that our services have been a game changer for you since December 2024! It's wonderful to know that you've had such a positive experience with your psychiatrist and therapist and are taking better control of your mental health. We appreciate your recommendation!
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Talkspace M.
Sep 15, 2025
Very easy to use, very pricey.
I have really enjoyed my time on TalkSpace. It’s very easy to find a therapist that can work with my schedule. It’s just a bit overpriced for me.
Response from TalkspaceSep 16, 2025
We're glad you enjoyed the ease of finding a therapist to fit your schedule. We appreciate your feedback about the pricing and will consider it. Please contact us at [email protected] and we are happy to assist you.
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Donna
Sep 15, 2025
Talkspace is an easy and efficient process
The ease of utilizing site and my amazing therapist are very much appreciated.
Response from TalkspaceSep 16, 2025
We're happy to hear that you found our site easy to use and appreciate your therapist. Thank you for sharing your positive experience with us!
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marlon H.
Sep 15, 2025
Generations gap
The therapist views from different generations perspectives and understanding of the culture differences; and suggests solutions to minimize the gap.
Response from TalkspaceSep 16, 2025
We're happy to hear that the therapist's approach was helpful in bridging generational and cultural gaps. Thank you for sharing your positive experience with us!
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Cam
Sep 15, 2025
Great help and good information given for future
Great and helpful information provided for future use
Response from TalkspaceSep 16, 2025
We're happy to hear that the information was helpful for your future needs. Thank you for your positive feedback!
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TF
Sep 15, 2025
So far it has not been good experience
So far it’s not been great. Providers that don’t show up to appointments and don’t even apologize. Then there are people that aren’t even qualified. So it’s hard. I’m still searching for the right fit and I’m on 4th therapist!
Response from TalkspaceSep 16, 2025
We're very sorry to hear about the difficulties you've experienced, including missed appointments and concerns about qualifications. We appreciate your feedback and will look into how we can improve the matching process. Please contact us at [email protected] and we are happy to assist you.
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