Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Talkspace M.
Sep 17, 2025
I always feel better and heard after a…
I always feel better and heard after a session.
Response from TalkspaceSep 18, 2025
We're so happy to hear that you feel heard and better after your sessions. Thank you for your positive feedback!
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P.
Sep 17, 2025
Genuinely
I’m actually doing better. I never thought it was possible to feel normal, even on bad days. I think differently. I know some people don’t have the best experiences on TalkSpace, but it’s worth a try. Don’t be afraid to switch and get a new therapist if your needs aren’t being met!
Response from TalkspaceSep 18, 2025
We're happy to hear that you're feeling better and that you've had a positive experience. We appreciate you sharing your insights about finding the right therapist to meet your needs. Thanks for your feedback!
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Talkspace M.
Sep 17, 2025
Five stars for Harmoni 1 star for Talkspace
: Five stars for Harmoni, not the app Harmoni is incredible She’s given me so much support and guidance and shows up fully every single timeShe adapts her style to what I need in the moment and genuinely cares. Five stars for her The app is tough lately- Dropped calls, connection issues, and audio problems make sessions harder than they should be. Sometimes we spend most of the session to just get the platform working for both of us. Please fix the tech issues, because therapists like Harmoni deserve a reliable platform Harmoni is the reason I stay on Talkspace She’s compassionate, flexible, and present in a way that makes me feel safe and seen.
Response from TalkspaceSep 18, 2025
We appreciate you highlighting the positive impact of your therapist. We're so glad you value their support. We're sorry to hear about the technical issues you've experienced with the app. We're actively working to improve the platform's reliability and appreciate your feedback. Please reach out to us at [email protected] and we will be happy to get down to the bottom of this with you.
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Quinn S.
Sep 17, 2025
Better than BetterHelp
My therapist is great and the scheduling is easy.
Response from TalkspaceSep 18, 2025
We're happy to hear that your therapist is great and scheduling is easy. Thank you for your positive feedback.
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Talkspace M.
Sep 17, 2025
It’s been an absolutely fantastic…
It’s been an absolutely fantastic journey.
Response from TalkspaceSep 18, 2025
We are so glad you had a fantastic experience. Thank you for sharing your journey with us; we appreciate it!
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Talkspace M.
Sep 17, 2025
Easy to use
My therapist is always available when I need her. She listens and gives great feedback. The app is also easy to use. You’re able to choose your therapist from so many.
Response from TalkspaceSep 18, 2025
We're happy to hear that you find the app easy to use and that your therapist is available and supportive. We appreciate you sharing your positive experience!
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Will
Sep 17, 2025
Talk space has been a great mental…
Talk space has been a great mental health tool to connect with experienced therapists across the country that can help develop and explore therapy session concerns
Response from TalkspaceSep 18, 2025
We're happy to hear that our services have been a great mental health resource for you. It's wonderful that you can connect with experienced therapists to explore your concerns. Thanks for your feedback.
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Talkspace M.
Sep 17, 2025
Needs lots of work
The app often loses connection, video, or sound after an incoming phone call. I've also been kicked off of a session that ran long with no option to rejoin because the end time already passed. Consistently has NOT been a good user experience.
Response from TalkspaceSep 18, 2025
We appreciate your feedback and are sorry the app's performance has been inconsistent. We'll investigate the connection issues after calls and session problems. Your experience helps us improve. Please contact us at [email protected] and we are happy to assist you.
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