Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Nicole C.
Dec 2, 2025
The therapist I have right now is good
The therapist I have right now is good. Very receptive and a great listener. One issue I have is with talk space itself which is that it is challenging to get a receipt for services that I need to get FSA reimbursement. I think they need to just provide receipts via email or through the app.
Response from TalkspaceDec 4, 2025
We're happy to hear that you're having a positive experience with your therapist. We appreciate your feedback regarding the difficulty obtaining receipts for FSA reimbursement. We will consider your suggestion to provide receipts via email or the app.
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Greg B.
Dec 2, 2025
The experience is good
The experience is good, just a lengthy time between appointments.
Response from TalkspaceDec 4, 2025
We're glad you had a good experience. We'll work to reduce the time between appointments. Thanks for your feedback.
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Talkspace M.
Dec 2, 2025
Great
Talkspace has been great as someone who had moved a lot over the past couple years. I easily have been able to try out many therapists that work with my schedule and needs
Response from TalkspaceDec 4, 2025
We're happy to hear that you've found Talkspace beneficial, especially with your frequent moves. It's great you've been able to connect with therapists fitting your schedule and needs. Thanks for your feedback!
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JHARVEY
Dec 2, 2025
My counselor is amazing and has helped…
My counselor is amazing and has helped me become a better me. I still have a ways to go but she is providing the guidance and support I am needing.
Response from TalkspaceDec 4, 2025
We're happy to hear that you're getting the guidance and support you need to become a better version of yourself. We appreciate you sharing your experience!
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Talkspace Member A.
Dec 2, 2025
I'm sure it was the professionalism…
I'm sure it was the professionalism that made it 5 stars. To me that's important. Isn't it? Yea. It is. God bless good luck. I wouldn't recommend it if it wasn't great.
Response from TalkspaceDec 4, 2025
We appreciate you taking the time to share your positive experience. It's wonderful to know that our professionalism stood out to you. We're so glad you had a great experience!
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Talkspace M.
Dec 2, 2025
Easy access
Easy access. Easy to connect with a qualified professional.
Response from TalkspaceDec 4, 2025
We're happy to hear that you found it easy to connect with a qualified professional. Thank you for your positive feedback!
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Talkspace M.
Dec 2, 2025
My therapist listens to me without…
My therapist listens to me without judgment
Response from TalkspaceDec 4, 2025
We're happy to hear that you feel heard and respected. Thank you for sharing your positive experience with us.
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Talkspace M.
Dec 2, 2025
Great interface
Great interface! I just wish that I could be on a mobile device rather than being connected to WiFi that way I can maybe be on audio while on my commute home. Other than that, I really enjoy the engagement I get with my therapist and how I can text her anytime on the app as well.
Response from TalkspaceDec 4, 2025
We're glad you enjoy the interface and engagement with your therapist. We appreciate your feedback regarding mobile device accessibility and the ability to use audio during your commute. We will consider this for future updates.
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