TalkspaceReviews of talkspace.com

Excellent, attentive and involved with solutions

Really good

Was scheduled for a much needed telehealth therapy session at 10:45. I was denied my appointment because I hadn’t updated my Talkspace account. Heck, I just signed up for it a few weeks ago and I received no notice about this until 10:38. It was too late. I hope to God I don’t get charged a cancellation fee. I thought I was getting help for anxiety. Instead, I have more anxiety.😟

I had been on the fence about going to therapy due to financial reasons and personal ones, but my experience has been nothing but great. I love being able to communicate with my therapist and create my appointments through the app. I also enjoy getting to stay in the comfort of my own home, which eases my anxieties about therapy in general. Talkspace made my experience with therapy incredible.

The flexibility of the service is fantastic. It’s really been helpful as I navigate some complex life things.

Talkspace is incredibly user-unfriendly, especially for a mental health service. The site is glitchy, particularly when getting assigned a provider. When my insurance changed, rather than warn me that my current provider was no longer covered, the app had me continue filling out information, then abruptly ended my communication with my current provider and randomly assigned me a new one. This is a terrible way to conduct a business focusing on people in vulnerable states and I have been frustrated since I started using the site years ago.

Revolutionary level therapy. So grateful for the service.

The counselor was very biased, making sure to invalidate me in sessions with my wife and clearly chose to side with her. I was vilified and none of my needs/concerns were met professionally or addressed. Now we are divorcing and I contribute it to poor counseling skills