Talkspace Reviews | Read Customer Reviews of talkspace.com

TalkspaceReviews of talkspace.com

4.22,359 reviews
Mental Health
622 3rd Ave, New York, New York

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Talkspace

About Talkspace

Talkspace is an online therapy service that connects users to a dedicated, licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan. For plans that include asynchronous messaging sessions, clients can regularly message their dedicated therapist via text, voice, or video as life happens - anywhere, anytime. Therapists engage daily, 5 days per week.Founded with the mission to eliminate the stigma associated with mental health and make therapy available to all, Talkspace has a network of thousands of credentialed clinicians and has been used by over one million people to grow, heal and overcome day-to-day challenges.

Talkspace (talkspace.com) has 2,359 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: talkspace.com
Website: talkspace.com
Category: Mental Health
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Talkspace reviews

2,359 approved reviews, newest moderated first

Ava S.
Jan 19, 2026
Talkspace is an amazing app
Talkspace is an amazing app. I found a therapist I really like and I can see them from the comfort of my own home. I even get personalized podcasts to listen to in between my sessions to keep working on things until my next session. Truly fantastic!
Response from TalkspaceJan 20, 2026
We're happy to hear that you're having such a positive experience with the app and your therapist. It's great to know that the personalized podcasts are also helpful to you. Thank you for sharing your feedback!
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Caleb J.
Jan 19, 2026
My therapist was amazing
My therapist was amazing. Your service however after the the new year decided that my insurance was no longer valid and dropped me from meeting with my therapist. Communication to find out what happened and how to get my therapy re-started has been completely lacking and confusing. I have no idea where to go in the app to view messages. I'm very frustrated with Talkspace.
Response from TalkspaceJan 21, 2026
We appreciate you sharing this. We're sorry your therapy was disrupted and that communication has been confusing. We want to help resolve this. Please contact us at [email protected] and we are happy to assist you.
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Talkspace M.
Jan 19, 2026
Working on myself
this is only my 2nd session with therapist. So far, going okay. She listened to me, asked me questions. Making me think about what is going on.
Response from TalkspaceJan 20, 2026
We appreciate you taking the time to share your experience. We're glad to hear that your sessions are going well and are thought-provoking for you.
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Max
Jan 19, 2026
There for you
It's great that the system is so available.
Response from TalkspaceJan 20, 2026
We're happy to hear that our system's accessibility meets your needs. Thank you for your positive feedback; we appreciate it.
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Talkspace M.
Jan 19, 2026
They listen<3
My therapist is the first therapist who’s ever made me feel comfortable to talk about how I feel and what I think<3
Response from TalkspaceJan 20, 2026
We're happy to hear that you feel comfortable sharing your thoughts and feelings. Thank you for sharing your experience; it means a lot to us!
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SARAH
Jan 19, 2026
Best thing I’ve ever done
My therapist, Terri, is an angel sent from above! She’s incredibly intelligent and compassionate and I’m so thankful I found her! The app makes our sessions so easy.
Response from TalkspaceJan 20, 2026
We're happy to hear that you're so thankful and satisfied with the services you've received! It's great the app makes sessions easy for you. Thanks for your positive feedback!
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Wendy D.
Jan 19, 2026
Flexible Scheduling…
I’ve been able to find somebody I really like meeting with and I have had really good progress and I love that I can schedule my appointments anytime I want and that I don’t have to stick to a rigid schedule. That’s very convenient and appreciative.
Response from TalkspaceJan 20, 2026
We're happy to hear that you've found a great connection and are making progress. It's wonderful you appreciate the flexible scheduling options. Thank you for your positive feedback!
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Talkspace M.
Jan 19, 2026
Real help
Joe is excellent. Does a great job listening and giving insight. Never pushes his own philosophy. He just helps guide based on what he hears.
Response from TalkspaceJan 20, 2026
We're happy to hear that the guidance you received was beneficial. It's wonderful to know the approach met your needs, and we appreciate your feedback.
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