TalkiatryReviews of talkiatry.com

This is a very innovative approach for mental Healthcare. The role of the Psychiatrist is very different from the typical model for care. You have an interactive relationship with the Physician who listens, asks questions and through two way conversations, you discuss and arrive jointly at the best options for getting better. There is a separate option for doing therapy with a Psychologist. In this venue, the Psychiatrist is there with you throughout the process. They get to know you personally. DR. SANTOS also calls me to see how the medication is working and any side effects. She is not just a person who gives you a medication and you wait to talk at your next appointment. She is proactive!

What I feel you're doing well is you have very good doctors and that's just what I need right now and I've been with you for a couple months now and I have to doctors working with me and I firmly believe that they are helping me with my issue thank you

Your staff is very professional kind, helpful and will take extra steps to ensure that you taken care of in all ways.

Go out of business. YOUR WEBSITE IS THE WORST. Doctors are great. THEY DO NOT DESERVER HOW BAD YOU ARE. Please. No contact. Remain in ETHER

Talkiatry is one of the worst platforms I’ve ever encountered. Their billing is chaotic and feels predatory, with zero transparency. Communication is practically nonexistent. Getting a clear answer is impossible. Customer service? Utterly incompetent. And when you actually need help, the support is lackluster at best. The therapy support is even worse. It’s unreliable, poorly managed, and offers no real assistance when you’re in need. I tried multiple providers to see if the problem was isolated, but it’s not. This platform is designed to frustrate and exploit users rather than help them. Do yourself a favor: never use this site.

The user experience is so dated and they make it impossible to find support contact information. I provided my insurance information at signup and have never had a platform seemingly ignore that and recommend a provider who did not accept my insurance. I highly recommend Lavender over ever using Talkiatry again.

I was under the impression that my initial meeting was a free consultation to determine whether the practice was a good fit for me. Instead, my insurance was billed $307 for what the statement describes as a discussion about medication and selecting the right program for me. None of those topics were discussed. The appointment consisted of basic intake questions to determine which doctor I might be matched with, and I was not informed that this would be billed as a paid service. After that, I had a separate appointment with a therapist. I asked multiple times before the session for the cost of the visit, and no one provided that information until after the appointment. This session was billed at $198. In total, I was charged $505 for what amounted to a single hour of therapy and a brief intake conversation that I believed was complimentary. I attempted to speak with someone about these charges, but no one has been willing to address or explain them. This lack of transparency and communication feels extremely concerning and misleading.

My insurance copay works with my Talkiatry provider. Dr. Upton is intelligent, kind, patient, thorough, thoughtful, and attentive. I am very happy with my experience with Talkiatry and Dr. Upton so far.