TalkiatryReviews of talkiatry.com

Scam alert! Pitiful to pretend to offer services to help mental health issues, just to scam a vulnerable group. After making an appointment, the "provider" cancelled. Then I confirmed cancellation. Just to receive another message stating I missed my first appointment. I never received any link to any call, and confirmed twice the provider canceled. They are disorganized and you should not feel comfortable or confident with them. They are a headache to deal with. Who knows if they even have real providers or it's all just a scam.

Scheduled an appointment 2+ weeks in advance. Got plenty of reminders, was told there was a $100 fee if no show, got reminders the day before, the morning of, and one hour before. Joined and waited 15 minutes. Contacted chat and their response? Welp - I guess the provider doesn't practice in my state so they cancelled. Um, when? Absolutely horrible experience.

Very poor customer service. 1. They do not reply to emails. SLA is 3 business days (which is poor btw) and even then they do not reply - you have to follow up and call for updates regularly 2. Medical requests take forever. It took 7 days for them to even start my request 7 days to simply release the form.

Most unhelpful unethical customer service I have ever EVER experienced. I hope when you are in need, someone treats your family with the "help" that you offered me. After filling out an assessment for my daughter three months before I emailed Support called Support and even refilled out the same paperwork more than once. They refused to let me speak to a manager and still repeated the exact same thing as though I was... crazy There are some amazing doctors on here, but please if you can go anywhere else. I would go there after this. People are going to seek online help bc they need it. Refusing to help someone bc acting like a robot and repeating them to fill out the paperwork is highly ...out of touch. It's unethical to do.

I feel he tries to understand what I am going through and is very caring and knowledgeable.

Terrible! Overcharged for appointments, added additional charges. My psychiatrist had her child come in the video call a couple of times, and appointments weren't even full length sometimes. I lost my job and had to quit talkiatry and couldn't pay my bills for a month or two and I called them but they didn't care.keep in mind,I was paying small amounts at a time during this time because even the payment plan was too high. They sent debt collectors after me for not paying the full amount for 200$ in only TWO MONTHS ,GREEDY COMPANY!!!

The ease and accessibility of having my mental health care taken care of is great! The therapist and psychiatrist I got paired with are amazing also. They’re so easy to talk to and truly want what’s best for you. I highly recommend Talkiatry for anyone needing help and wish to remain where they are comfortable.

The staff is nice and very informative. They listen and are sympathetic to whatever is going on at that moment. I enjoy talking to my counselor. She's very helpful and I appreciate her.