TalkiatryReviews of talkiatry.com

I loved the therapists I worked with, they were great. What I didn't love is that no one could tell me what the cost per appointment would be, and then they seemed to change with every appointment. My intake appointment was an hour long and $160. Perfect. My follow up, regular 30 minute appointments (with the psychiatrist) where we just said "how are you feeling on the med, ok lets try 2 more weeks" were $400 an appointment! Then she wanted me to do therapy every other week... $383 an appointment. My least favorite part was they don't let you pick people, they tell you who you're going to meet with. You give them your insurance information and then they picked people out of network for me so it didn't apply to my deductible or anything. Again, loved the care. If you have extra $$ to burn by all means. Otherwise, no one will answer questions about why the appointments are so expensive, or why they chose an out-of-network provider for me, or switch me to an in-network provider.

Unorganized, Incompetent. After confirming my address several times over the course of a week, they linked me with a doctor that is not licensed to practice where I live.

Wish you could do 0 stars… and if that doesn’t say it all then let’s talk about how you get charged $100 for missing your appointment when they say insurance covers it, and all I had was a wrong log in smh

This company is a scam, yes they use real doctors but the problem is they hide their fees and do not talk to you about payment at all. I added my insurance and they said i was good to go. I then received a $800 bill and i refuse to pay. They are now threatening to send me to collections and i dont care. STAY AWAY! Ive spoke to many people on tik tok and various other platforms and they all are saying the same thing. BEWARE!! They reel you in and pin you with a random high bill after a couple sessions.

Avoid Talkiatry at all costs! One hour appointment. They billed almost $800. After insurance I was left with an almost $300 bill for just one session, Very different from their "Most patients pay about $30) statement. A total rip-off. The Doctor barely makes $200 a session so the other $600 is just pure greed. Talkiatry is convenient but a rip off.

I scheduled with a psychiatrist, and thinking this level provider did testing. I got online for my scheduled appointment. After a 5 minute discussion, we determined this was not the correct professional for what I needed. We ended the call and he cancelled the appointment. I have now been getting bills for $100, this after providing my insurance twice and emailing the email address for insurance. I never received a response to resolve the issue, only a warning about collections.

They filed with my insurance, I quickly got an appointment and I don’t think I could have a better psychiatrist

Your systems are not working correctly or communicating properly causing cancellations & not recognizing when I'm online & apparently I'm NOT the only one. Here's what I researched online re complaints related to Talkiatry: Talkiatry, an online psychiatry provider, has received numerous consumer complaints, with primary issues revolving around unexpected high billing, poor customer service, and technical issues with their platform. Users have reported being charged for services they did not receive, such as unexpected "supportive therapy" sessions, and faced difficulties in getting billing disputes resolved. Key Problems and Complaints Billing and Cost Transparency: Many users reported unexpected, high charges (sometimes hundreds of dollars) despite being told their insurance would cover most of the cost. There are reports of being billed for additional "supportive therapy" that patients claim was not provided or was part of a standard evaluation. Customer Service Issues: Multiple reports describe customer service as rude, unhelpful, and difficult to reach, with long wait times and unresponsiveness to complaints. Some users reported that their inquiries regarding billing were ignored for weeks. Administrative and Technical Failures: Users have experienced last-minute appointment cancellations, unauthorized changes to their assigned providers, and technical issues with the Healow app, leading to missed sessions. Limited Scope of Care: Talkiatry is not suitable for everyone; it does not provide treatment for patients on Medicaid, those without insurance, or for conditions like eating disorders, schizophrenia, or active substance use disorders. Misleading Advertising: Complaints have suggested that the company's advertised, low-cost "as low as $30" pricing may not be consistent with the actual, much higher, out-of-pocket costs some patients encounter. Common Patient Feedback While some users have expressed satisfaction with their individual,,care-providing doctors, the overwhelmingly common complaints are directed at the company's billing practices, administrative,Support, and technical shortcomings.