TalkiatryReviews of talkiatry.com

Within an hour I setup an appointment, received a text saying the doctor cancelled, called to reschedule but got transferred THREE TIMES before I hung up determined to get care from actual professionals.

a major failure when the company’s own tech prevents you from getting care, and then they penalize you financially for it. Completely absurd and unprofessional. I was unable to connect to my virtual visit because the company itself was having technical issues. So they charged me $100 no-show fee and then are trying to make me wait. Almost a month now to reschedule. It’s bullshit.

Utterly terrible experience. Stay away. My first appointment was cancelled one minute before starting. I waited for two weeks for the next available appointment. I had an hour discussion with the psychiatrist who discussed a treatment plan and even scheduled the next appointment two weeks later. The next day, I received a letter from Talkiatry via email saying they were terminating their relationship with me - with a standard letter. Why would the psychiatrist talk treatment plan and schedule another appointment if he knew this was the case? Thank goodness I have a therapist elsewhere. I cannot imagine how bad that would feel for someone in crisis. Talkiatry should not be allowed to practice.

Easy to schedule, easy to communicate.

I would give a 0 if an option. 10 emails sent on how to get ready for the first appointment plus a 48 hour cancelation penalty. Meanwhile, you go through all the prep and the provider, Steve paschos is a no show! Do not go through this hassle.

Predatory and immoral. $658 total for a session for which I received no therapy or guidance. Was led to believe a copay of $30 would be due, but now owe over $400 out of pocket. Absolutely disgusting that they take advantage of patients like this. I left a negative review two days ago, and now when I google the company it says "permanently closed" and now listed under "Michael Underriner" at the same location with a 5-star rating. Hiding bad reviews. AVOID!

I needed a prescription refill for my adhd medication that I have taken for years. I was given the initial docs to complete and sign, there was no fee disclosure. They only wanted to know if I had insurance. There is a loophole that they don't have to disclose their prices if they bill insurance. They billed 710.00 for a 1 hr visit, using multiple billing codes despite me only going for one thing. The doctor asked about other things and then billed for the other conversation that she initiated. Then she said that she would require monthly visits for refills despite the law requiring a visit every 3 mos. So they charged an excessive amount for the visit and then require more frequent visits. There was no medication change to be monitored. For reference, they charged 710.00 for a 1 hr teleheath visit.

I got canceled on day of by my doctor but kept getting emails about the appointment sent to me which was confusing and made me worried i'd be charged the fee if i missed it. He had availability for the next day which is good but then I was scheduled on pt not est which did not work for my schedule. I never got confirmation messages for that appointment which could have cleared up the confusion and then I wasted time trying to join at the time i thought it was and calling customer service yet again to figure it out. still havent even been seen yet. edit - doctor canceled yet again so now i have to wait over a week to even meet and spent more time on the phone. the scheduler was nice but kept getting confused about time zones and giving me incorrect times until i clarified multiple times. thankfully i knew to question it this time