TalkiatryReviews of talkiatry.com

Talkiatry provides a valuable service for those with mental health issues. My psychiatrist is compassionate and truly listens to me. He has worked with me to find a suitable medication plan to help me with my issues. If you are seeking mental health assistance, I highly recommend Talkiatry.

Relocating over 1,000 mlles means finding all new medical professionals. Ones who take medicare, ones who I met and felt comfortable with. Talkiatry was positive and helpful from my initial contact. They met all my criteria. My experience with Dr Watkins has been constructive. I am very satisified with Talkiatry and Dr Watkins.

I filled out a form just to get information and now they won’t leave me alone. If I wasn’t sure if I needed a therapist before…. I’m definite that I do now. I feel like I have a stalker!

This has been a wonderful journey. My psychiatrist Zachary is a first class psychiatrist! I highly recommend this service to ANYONE going through a trauma or just need to talk. It's simple and very rewarding!

WASTE OF TIME AND THEY ARE RUDE!!!

.I had an extremely disappointing experience with Talkiatry and would not recommend this service. I scheduled an appointment seeking professional mental health support and expected a provider who would listen to my concerns and help me explore my options. Instead, I left feeling unheard, dismissed, and saddled with a $442 bill that I still owe for a single appointment. I asked several times about the cost and was told, “don’t worry! You’re in network! We accept your insurance and most people only pay $30” the $30 price point was referenced many times by my provider and it’s on their website so that must be what they’re trained to say. My provider requested bloodwork, for which I was billed over $200. The bloodwork tested for pregnancy and a full drug panel. I can’t get pregnant and I don’t use drugs. Why was I tested for drugs? Just to run up the bill. Why did she demand bloodwork? I don’t know, it was never explained. During the appointment, the psychiatrist seemed uninterested in my actual chief complaint and did not meaningfully engage with the concerns that brought me there. She diagnosed me with anxiety and prescribed Lexapro. I specifically explained that I was not interested in starting medication, yet medication quickly became the focus of the appointment. The only treatment option offered to me was Lexapro. I clearly stated that I did not want to take Lexapro and explained my reasons for that decision. Rather than discussing alternatives, addressing my concerns, or exploring non-medication approaches, I was told to start the medication anyway and that we could discuss it at the next appointment if I did not like it. When I pushed back and reiterated that I did not want medication, the recommendation did not change. It felt less like a collaborative discussion and more like pressure to accept a treatment I had already said I did not want. I also provided information about other psychiatric and mental health services I was already receiving, but that information appeared to be ignored. Rather than feeling like I was having a thoughtful conversation with a medical professional, I felt like I was being pushed through a predetermined process. My concerns, preferences, and treatment history did not seem to matter. After receiving the bill, I contacted customer service multiple times. Their response was simply that the visit had been coded correctly and that the charge was therefore valid. Whether the coding was technically correct completely misses the point. At no time did anyone address my concerns about the quality of care, the provider’s unwillingness to listen, the disregard for my stated treatment preferences, or the fact that I left the appointment feeling dismissed and unheard. Mental health care requires trust, communication, and respect for the patient’s concerns. Unfortunately, my experience with Talkiatry lacked all three. I paid for professional guidance and compassionate care. What I received instead was a brief, frustrating interaction, a large bill, and the feeling that no one was interested in hearing what I actually had to say. I still owe $442 for this appointment, and despite multiple attempts to resolve my concerns, the only answer I received was that the billing was correct. My concerns about the actual care I received were never meaningfully addressed. Horrible doctor. Horrible “customer service”.

This service is extremely disappointing. They say they take insurance but we were billed over $100 for a ridiculous intake that asked the same questions as the form we filled out. They were unable to connect us with anyone within - a month. My daughter tried to find out the cost, she got no answers from anyone there. Bottom line we are failing people that need help. If you or a family member need help this place will not help. It is a lot of false advertisement- shame on them for taking advantage of people that need help. Extremely disappointing.

I like the providers on Talkatry, the flexibility of scheduling, and that it is covered by Medicare.