Ardella Morris B.
Buyer beware. Read reviews (most dissatisfied)
I like so many others thought this was a good company. Have learned now to be sure to read reviews as this company Has over 150 bad review to less than 50 good ones. I too placed an order on 4-12-2021 expecting to receive my order within the 7 to 12 business day window which wld b around 5-4. Two days later I receive an email stating delays due to lots of orders for spring collections. 4-19 sent an email asking for shipping info; no response. It’s now 14 days and still no shipping information. Sent emails 4-24 to cancel order due to non response. Called customer service 4-26 to ensure email received and order cancelled (after holding 25 minutes)to be told order is in processing and nothing cn be done except to send return label to send product back ONCE received. Asked how cld it be processing and yet no shipping information. She stated within an hour after order placed it is moved to processing regardless that shipping is not imminent. She also stated expedited orders are received on time, however there is a review dated this month that stated that was NOT the case. Best advice I can give is, be sure you want what you are ordering and order 30 to 45 days ahead. Even though I was not able to take these suits on vacation, I sincerely hope they fit and are of good quality for next vacation. Customer service rep was polite, however very blunt and no empathy.



