Swimsuits For AllReviews of swimsuitsforall.com

I ordered some swimsuits and received them as described, and I am considering buying some more from this company as the suits shape and construction fit me better than other plus size brands I tried. I did not experience customer service, so I can't rate that, but I was not in a hurry and willing to wait. The wait was long, yes, even considering COVID, so I detract one star.

Online order arrived within 10 days, swim wear a great fit, true to the measurement guide. Should have ordered more

I ordered a cover up type dress and "swim pants". The order went smoothly and was delivered as expected. The fit was good. I guess based off the reviews here the issue must be returns which I will not need to do. the cover up is a sheer material and I expected that. I will say I generally order my swim suits from Lands End because of the quality. So for accessories I would recommend Swimsuits for all. I cannot speak about the actual suits they sell.

I have been shopping with Swimsuits For All, and their many related companies (Woman Within, Full Beauty, Roamans, etc.) for years now. I swim a lot and purchase a LOT of suits. I have never once had a return problem until now. I purchased 3 swimsuits in the size I regularly buy. Every single one of them were FAR smaller than the same exact suit, same exact size as I had previously purchased. I sent them back for an exchange. Got the replacements: one of which was just as bad sizing wise. I returned that one for a store credit, which now I will never use. That was a month ago. Today I received all three of the original suits back in the mail with a note saying that they were "old/worn merchandise" and were refusing the return...AFTER they had already charged me for and shipped the replacements. Called customer service wanting to know what the hell was going on. I was told that they recently changed their return policy from 90 days to 60 days, and apparently in the chaos of the holiday season I missed this new deadline by a couple of days. I own a retail store, it was December. It didn't occur to me to check and see if they changed their return policy. I was told by "Eric" that a lot of this has been happening, but too bad, nothing can be done. Oh, and "Sorry for the inconvenience." I guess each and every time I make one of my many purchases from any of these companies, that I must thoroughly read every bit of their website to be sure they haven't changed their policies. I have been regularly buying about 80% of my clothing from these companies for about 10 years now. I swim about 4 times a week and go through bathing suits fast. I can't begin to guess the number of times I've recommended Swimsuits For All to people at the aquatic center. I'll be letting everyone one of them (some who started shopping with them) know that this is NOT a reputable company any more. Great job Swimsuits For All! Not only have they lost a long time customer of ALL their brands, I will be canceling all of their branded credit cards and will be certain to spread the word that none of these companies can be trusted. Don't shop here. Update: 2-2-19 Swimsuits For All saw this review... and subsequently refunded my money in full. Wow. So nice to know that every now and then a business actually cares about a customer. Changed my rating from 1 star to 4 stars.

UPDATE: After the below review posted, I was contacted by Jessica in the corporate office of Swimsuits for All.She verified the information in my post below, could see that the e-credit had not been used and re-issued an e-credit in the amount owed to me. Since I really like the suits I've ordered from them (true to size and as described), I will update the overall rating to 4 stars. It's only missing a 5 because of the issues below. I am impressed that the company has made this right - that goes a long way in my book. ORIGINAL POSTING ON Jan 4 2019: To be honest, I had very good luck with this company up until now. In 2016, I mailed back suits that didn't fit and was issued a credit in the form of a gift card (via email) for $78.25. In the ensuing two years, I had no need of a swimsuit and my size kept changing, so I didn't use it right away. In the meantime (the gift card never expires), I had a computer crash and lost the email which contained the login and PIN number. I called Customer Service and worked my way up to supervisor. That woman told me, in a not very friendly way, that they only keep information on the gift card for 90 days. Yes,they can see that it was for $78.25 but they can't give it to me because they already issued me the credit in the form of a gift card, which I lost and that's my problem. Be sure if you are returning, that you pay the shipping costs and make them refund the $$ to you ... DO NOT accept a gift card. Any issues after 90 days you are on your own.

I thought this would be a good experience, not looking so good (and it's not done yet) BUT I'm so very angry!! I had back surgery and after my 6 month appointment with the Dr. and a CT look inside, he wants me to try to keep moving to keep bone growing but ia more gentle way. Part of that is water. I haven't ordered a suit in years and I "tried" the Amazon way and that was a a total "wash". I saw this company 1st try NO. On the 2nd try to get one to fit, I paid for it with a gift card (what a mistake!) the 2nd one was too big and took 11 days to arrive. I called asked about an exchange and was told sure what card did you use? Well, I used a gift card. Anymore funds on it? I said, I'm not sure what you are getting at, an exchange is just that. You are going to place an order. Well, yes we have to charge something!. There are NO true exchanges with this company. I wish I had never heard of this place as (now everyone has been nice) but their policy is something I've never heard of. People do NOT use a gift card when ordering EVER. This person now has to wait for my return to arrive and process and then the E-gift card to be emailed and then order another suit OR give them a gift that was given to me! Water exercising in shorts and tee for now! **1st purchase was credit and ecard issue, NO WAY refund me I called to say! ***Update - a reply was issued to my review - all I can say is, it wasn't read was it? ***Update 8/18/2018 Swimsuits For All had a 50% of sale yesterday. Although it took me a while to make a decision, 2 phone calls to VERY patient associates for questions, I was finally able to make a decision on a lovely swimsuit and it take my e-gift card for the promotion and I ordered a lovely one piece suit and a pair of shorts that I hope will fit and end this back and forth for good. Wish me luck!!

My kids swimming instructor referred me here. I'm a big woman and it's been difficult for me to find a swimsuit that fits that is affordable. Usually they're $100+. I don't need to be sexy, I don't need to be hot....I'm married with 3 young kids. I need to be practical. When my sister offered to get me a swimsuit for my birthday, knowing how I needed one, I went to swimsuitsforall.com. The options were great! I also liked how they have swimsuits for certain figures. When I met my husband 21 years ago I was a size zero, hourglass figure. Now, I'm an 18 and an apple figure. I perused through the different choices. The prices were very reasonable and the suits were all beautiful. All different styles to fit everyone's tastes. When I finally picked my practical one piece, I placed my order. It was my shipping and my sister's billing address. I received an email a couple of days later stating there was a security issue. I called the number provided and explained it was a gift from my sister. They confirmed the information and it was corrected. I appreciated that they were protecting my sister's card number. They proceeded to process the order and have it shipped a few days later. I received my package yesterday. I kept checking the FedEx tracking number and it said it was delivered. Well nothing was at my door, my kids didn't take any packages. So I went down to my mailbox and there it was....from FedEx in my mailbox?! Very odd. Anyway, I got it. I tried it on. Granted, I'm not fit, I have wobbly thighs and rolls....the swimsuit fit beautifully. It was very comfortable and secure. And my 5 year old son told me that I looked as pretty as a mermaid. Lol. I will buy more suits from here and I will recommend it to friends and family. Priced right, quality suits in all styles. I was actually surprised to see so many negative reviews. My only negative would be FedEx leaving it in my mailbox when they're supposed to deliver to the door. But totally separate company.

Absolutely horrible shipping and customer service policies. If you order standard shipping it takes 4-5 weeks to arrive. I placed an order on April 9 and paid for three day shipping. I leave on vacation April 21 and figured 12 days was more than enough time to receive my item with 3 day shipping for my trip. When I got the confirmation for shipping email it showed the suit would not be arriving until May 2, more than 3 weeks after I placed the order! I contacted customer service in which they emailed me a response saying they accidentally shipped it ground and would refund the shipping fees. That doesn't do me any good as I ordered the swimsuit for the upcoming vacation. I called customer service in which they said there wasn't a mistake it's just that they don't offer three day shipping to where I live which is hawaii. When I asked why she said because it is considered international. Are you serious? She said there wasn't a single thing she could do. No apology, no explanation, instead it was more of oh well too bad. I asked to speak to someone else in which her response was "everyone else will tell you the same thing". She finally got someone who said he was a manager and all he kept saying was "sorry but we can't give you a refund or do anything about it. Hawaii is international shipping." When I explained that I won't even be home when the suit arrives as I will be on vacation and no one will be able to get the package that should have been here tomorrow, his response was "can't you find someone to help you? There's absolutely nothing we can do. Three day shipping isn't available to hawaii because it's considered international shipping." Absolutely no help. If three day shipping wasn't available to hawaii why did they allow it as an option, why did they just ship the order standard without contacting me to inform me of their error and their policy and to see if I still wanted the item? I will never use them again. Their lack of professionalism in handling issues and concerns are the worst I have ever encountered with a company. I wonder if Ashley Graham knows about this scam and supports it? I will definitely stick with Venus Swimwear which is based out of Florida and gets me my product in two days. **update as of 4/25/18. My package has been sitting in Chino, California for 9 days since 4/17/18 according to Fedex tracking. Unbelievable. Has not moved once.