Be careful what you click on. A pop up for free shipping appeared on website when I was getting ready to make purchase. I clicked on it not realizing I was joining their swimsuits for all membership which charges you $16.95 per month! NOt sure what the charge is for so I just called to cancel! Beware!
MM
Monie M.
Shady Return Practices
Great selection. Returns are a scam! If you return an item, credit is given for the purchase, not the shipping charges. THEN if you reorder the same item in a different size or color, and it's on sale, you will not be able to buy it at the sale price. SO... if you bought it at the sale price, credit given less shipping, then you have to buy it at full price.
MP
Ms. P.
This use to be not a bad company…
This use to be not a bad company before...Their customer service has always been bad ! Im having issues with them right now...no invoice, but they took my money..Im in Canada, so they gave me a number to inquire with there international people...The number went to a pharmaceutical company...not affiliated! I will be surprised if i see my order...
LY
LYR
Shipping cost high coming and going!
Yes, they have nice swimsuits but it comes with a price. The price of the suits are high & their shipping is even higher! One top shipped to me was $12.00! The swim top didn't fit so I needed to return. When ordering I saw that returns were allowed but I missed the fine print. I was just seeing all the promises and slogans - literally. Ugh. The free return with an e-gift card is only a store credit more less. It can not be used anywhere else. Other option is to return & pay $11.00 shipping! That totals my shipping to $23 in all! I online shop almost daily but will not shop here again, and I do not recommend due to their unreasonable, strict, expensive return policy. It cost too much to shop here!
BG
Bonnie G.
I have ordered several swimsuits over…ordering a swimsuit
I have ordered several swimsuits over time. But today was very frustrating. I had a hard time understanding the person taking my order. I asked for someone who speaks better English she said she would speak slower. I hope I get my order right. Also very pushy on trying new products. I kept saying I just want to order one swimsuit. She was nice.
KP
Karin P.
Bathing Suits A+, Customer Service Returns/Exchanges F
Their bathing suits are so nice! Their coverups are so nice! Their rewards program is horrible! Their return policy is horrible! They charged me on my credit card an additional $40 on 7/4/2022 and when I spoke to a customer service rep there, they said they didn’t see an order on their end. I will dispute with my credit card company. Thinking of even cancelling my card and getting another one.
ZR
Zoya Raysberg B.
The shipping is insane and swimsuit fit has not been great.
I purchased three items. A one-piece swimsuit, a tank any top, and a pair of swim capris. The sale was fantastic and looked like I was saving a lot and then I hit the check out and saw that I'm being charged $22.99 for shipping these three items. There was no way to get around the shipping. I searched for coupon codes and my order total was over $130. There was no mention anywhere on the site of a free shipping threshold. So after searching all over for a way to find these same swimsuits for less and not pay the shipping, I did not find any other options and I made my purchase. With the sale prices it still felt like a good deal.
Well the suits arrived and I tried them on and the tankini and the one piece had horrible fit. The swimsuits were big but the cups were small and they both rolled down in the back even though one had straps. I couldn't understand... these were the worst swimsuits I had ever tried on. I bought swimsuits from Swimsuits For All a few years ago and they all fit quite well. I had ordered four or five and had trouble deciding which ones I would return because they were all pretty cute and fit well. Not this time. So I went to return my items and the return process was not difficult online. But they charged me $10.99 for the return. So I was only keeping the $44 capris and returning the other two items. Out of an order that was $134, I was being refunded $55 after paying for the return shipping charge. Granted I could have purchased my own label but I know it would have been similar. So essentially, my net cost for the $44 capris was $80. Great deal? No. In a time when companies are offering free shipping with a certain order amount, risk-free shopping where you can purchase things and return or exchange them at no cost, Swimsuits For All is the standout by offering overpriced shipping and handling charges and, while I believe they do offer free shipping for exchanges, if you try on the suit and realize there is no way that a size alteration would work and that you don't want to take any more risks with this company, if what you want is a refund you're going to get dinged for that as well. Well I know I'm going to enjoy the heck out of my $80 capris unless they fall apart, in which case that will suck. But I know for sure that I'm never buying from this company again--at least not unless they revamp their shipping charges. I went on Amazon and found lots of very well-reviewed plus size swimsuits for cheaper than the sale prices at Swimsuits For All and with free shipping, and free returns. You can't do better than that. Don't waste your money on this website with their overblown prices, fake "sales" and exorbitant shipping charges.
PA
Pam
Dogged a rip-off
So my first warning was I could not use any discount codes. So I contact the "Chat" option. Was told it was a glitch in the system. I waited a couple weeks...still not working so I contact them again. Find out discount codes don't work outside the US. So I said why you keep sending me discount codes then? Is that not false advertising? Also no where on the site does it say for US order only? Then I thought I better see what other reviews are out there or this site......low and behold I found all these negative reviews. It pays to do a little research before ordering. Thanks everyone for the posts!