AS
Pity their customer service is so…
Pity their customer service is so atrocious. If I could rate them zero I would. I have tried a few times purchasing from this company and then giving them benefit of the doubt however - hands down the worst customer service of any company I have ever bought from online. 50mins wait times, chat never works, they hang up when busy. Expedited shipping they don’t comply with and do not refund when they are at fault. They take FOREVER to refund! Signed of a cashflow poor company maybe!!! Called and was told a refund would be provided for expedited shipping but had to call back once goods received. Called back - another 50mins wait - and told no refund would occur and I was advised incorrectly. This company 🤯🤯🤯 had I been advised of the inability to meet delivery times I would not have purchased. $200 3 weeks later and late delivery I’m still waiting on refunds. I have received better service from suppliers on Instagram then this US based company. Their swimwear is fairly good quality but their business model and attention to customer service is appalling. I’m honestly completely baffled as to how they are will in business. Will never buy again and will tell everyone I know to STAY AWAY.



