SVAKOM UNITED STATES INC.SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Jman
Top notch, super excellent customer service! I ran into a problem with one of the products I bought. I just emailed to let them know about the problem. They were very responsive and super nice. I was not expecting anything but they ended up sending me a different product as a replacement. Customer service beyond expectations! Super great, high quality products too!
Mr
Great customer service
vindub
Had an issue with an electric product. They replaced on warranty within 15 days. Thank you
Raimundo G.
I contacted customer service because I found a typo on a product I bought, not directly from them but a local store. They were very nice about it and even though they knew about the typo, they thank me for caring and reaching out and sent me a Tote Bag as gift. The response time from the customer service is very low and they always put good effort to solve the issues
Nicolas Allen D.
They have a really great service. I had a problem to connect with the app and their team guide me well with all this. And their toys are just awesome!!
Kristy S.
Super fast discreet shipping, excellent selection and quality products!
Debra
They were on holiday and got back to me today and fixed everything. I am very happy I sent a message to you and still have not gotten a reply. Still have not gotten a reply
Response from SVAKOM UNITED STATES INC.Jan 4, 2026
Thanks for reaching out! We were in holidays 2 days ago, but please check your email, our CS girl already reached to you! Hoping your issue will be solved soon.
Valerie
Amazing devices and customer service! Definitely worth trying
