Don C.
Great warranty service
Item was faulty on receipt but it took only a couple of quick emails and replacement was sent. Fast and easy, great service.

SVAKOM UNITED STATES INC. is a manufacturing company which design, research, manufacture and market premium adult toys.
SVAKOM UNITED STATES INC. (svakom.net) has 564 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Don C.
Item was faulty on receipt but it took only a couple of quick emails and replacement was sent. Fast and easy, great service.
Jasmine B.
Great price, for great products. Off to a rough start but the company stands behind the products and their mission. I especially appreciate that a tree is planted for every transaction. Great, prompt customer service. Will definitely be a customer, I will also recommend.
Mary
Fast. Private.
Caroline
Superb customer service
Karina S.
Bought their vibrator in Amsterdam store when traveled, it stopped working and i obviously can't contact store for that, Swacom support answered me and replaced toy, i adore them, so kind and responsible.
Dan
I received excellent customer service when I ran into connecting issues with my device. The company was quick to respond, they provided helpful walkthrough steps to try to troubleshoot my issue without having to replace the device. They did not hesitate to provide a replacement device at no cost when it was confirmed my device hardware was defective.
Leo
Had a problem with a product and contacted their support for warranty, everything went well and they were very kind and quick to help me. Definitely worth and trustworthy! Btw got the Vick Neo 2 and it feels way better quality than the Vick Neo 1, would recommend.
Angel C.
Ordered a product through a third party site, loved it, but it stopped working properly. Emailed support and they sent me a brand new version that works great. Awesome customer service and great product.