SVAKOM UNITED STATES INC.Reviews of svakom.net

Got the product replaced with no problems and extra fast. Very nice customer service. Im very pleased with my experience.

I had bought a product from a local seller the product was faulty they sent me a new one, the exact model I wanted.

The toy won’t charge after fully using the battery life and it has to be app compatible, I don’t want phones and technology knowing my personal business like that. Wasted $60 and it doesn’t work anymore. Go fck yourselves. Literally. My own hand is better.

Emily was wonderful to work with. I am very satisfied with the result of your warranty dept.

Very good after sales services and send replacement very fast. Thanks.

The unit had a power issue and they replaced it. The process could have been more streamlined and consistent in my opinion. Took 3 emails over a few weeks at least just to get a reply, but one they replied it became easier. Thank you for standing behind your warranty.

I had an issue with a SVAKOM toy and the customer support handled the whole situation quick and seamlessly. I already have a replacement which works perfectly, since I received it. Very positive customer experience.

I purchased an Ella three years ago. Recently the motor died. I wish it was from overuse, but that was not the case. I contacted the company and they resolved the issue. They did take a little longer to send the replacement, but once the replacement arrived, it was working like brand new. I like these products and appreciated the level of responsiveness from their staff.