SunoReviews of suno.com

Miserabler Support, Du hast eine neue Handynummer oder möchtest die Login Methode ändern auf Google oder Apple Login bei Deinem Paid Account? Fehlanzeige. Der Support verspricht per Mail alles, aber nichts wird gemacht. Seit 2 Monaten immer wieder in Kontakt, ohne dass was geschieht. Zudem wird die Soundqualität immer schlechter und hat zunehmends mehr Artefakte und Rauschen. Ich werde kündigen

I'm quite shocked to see so many bad reviews of Suno. I just finished a trial run and managed to get many songs I can honestly say I am very happy with. Waiting to get paid and resubscribe, but will check other AI music generators reviews first maybe. I don't mind the negative reviews that are moaning about the actual AI itself not being able to do what it is told, that is just ignorance of the fact AI is in very early stages of development, but when I see reviews that mention they have been ignored regarding billing or don't get replies from the help assistance departments... Then I pay attention and avoid the business, because it shows a lack of love for the people. But happy to say my experience was a 5 star experience. FEEDBACK: There is a 8 minute limit to songs that are generated, but Suno AI will mistakenly not recognise this and generate a song that cuts out at the 8 minute mark.

Tried it out, didn’t like any of it, tried to cancel. They make it impossible for you to find it. Finally found it, so they blocked the actual button so I still could not cancel. Next I’m getting the bill for next month. Now payed for something I did not want, and absolutely don’t like. Very nasty stuff here. I still paid the last bill, and finally it says my plan will be cancelled. It’s still not clear if it will be actually canceled. I will never like this company, not how you treat people like this. A cancel is a cancel, and not another month of payment if the month did not even start. Thanks suno!!!

Ich bin mir nicht sicher, ob ich ein Einzelfall bin...Vorsicht bei SUNO mit bereits gekündigte Abonnement. Plötzlich kommt eine Zahlung. Ich habe sofort per E-Mail reagiert und reklamiert, dass ich das Abo schon lange storniert habe. Als Antwort habe ich erhalten: "...Ich verstehe die Verwirrung. Was passiert ist: Im Juli 2025 wurde nach der Stornierung Ihres ersten Abonnements ein zweites Pro-Jahresabonnement angelegt, das nun automatisch verlangert wurde. Da die Zahlung von $115,20 heute erfolgt ist und Sie das Abonnement nicht mehr nutzen mochten, habe ich Folgendes veranlasst: - Das Abonnement wurde sofort gekundigt. - Die Zahlung von $115,20 (inklusive osterreichischer Mehrwertsteuer) wurde vollstandig zuruckerstattet...". Nun hoffe ich endlich eine Ruhe zu haben.

Suno refuse to respond to my emails for over billing they are fast to ask for payments with constant emails and communicate with you for payment but are shit when they owe you money. You said the support team would contact me back to see where those payments are going but you're still trying to overcharge me I will be contacting my bank to claw the money back.

I love Suno and I truly believe it is one of the best AI music platforms available. That's exactly why this situation is so disappointing. I paid for a Pro subscription through Google Play over a month ago, but I never received the Pro features on my main account. During this time I contacted support multiple times, provided receipts, screenshots and every piece of evidence they requested. I also identified what appears to be the cause of the issue and shared all the information with the support team. Unfortunately, I have now stopped receiving any replies. My biggest concern has never been the subscription fee, but protecting the music library I have built after creating more than 1,000 songs. I sincerely hope someone from the Suno team reviews my case and helps resolve it. I still believe in the platform and would simply like to receive the service I paid for.

Extremely dissapointing. Payed for the premier subscription earlier to use Suno Studio without any issues. Now it doesn't generate 1 second of audio, the platform simply isn't working. Customer service is really weird, either they reply in 5 minutes and are understanding, but nothing happens with a refund. Or most of the time they just ghost you...It's pretty crazy. Will contact my bank to get a refund.

I subscribed to Suno hoping to create traditional Christian hymns, but the model keeps adding rock drums, electric guitars, and pop-style arrangements even when I explicitly instruct it not to. My prompts clearly specify: no drums, no electric guitar, piano and violin only, solemn hymn style, yet these instructions are frequently ignored. Please give users much stronger control over instrumentation and musical style. If I ask for a traditional church hymn, I should not receive a rock or pop song.