SunoReviews of suno.com

It's fun to play around with music, but the audio quality is very, very poor. The music sounds the same, same melodies and same vocals, no matter what you prompt. You have to waste tons of credits to edit and master tracks, without any point, since when you extract stems, the audio quality degrades again. You are left with stems that cannot be used for something useful. Support doesn't answer emails. They constantly release new functionality, but don't test the functions before release. Most of the functionality cannot be used. So use it for fun, in the application, but do not expect to create any good audio with it.

Absolute rubbish, if I could give minus stars I would as it’s not even worth 1 star, I produce music at a professional level, at first I found suno to be a good tool to create my demos of lyrics I wrote, however the rot crept in, I use other AI tool which are far better giving better results. First issue the amount of generations that finish around 1 minute is ridiculous, then even worse the runaway bug in Suno that creates a loop of your song and processes it to the max length of 7.59min both these faults render your track useless, next a huge amount of tracks finish far louder than the start, levels are all over the place, then there’s sound quality again lots of tracks start nice quality then by mid way the sound is shocking, next problem extending a track, this is hit and miss at best, the joins can be awful and clearly obvious which again ruins your track, next is the vocal gender change mid song, several times I have had a female vocal that over about 2 lines has slowly merged from a female to male vocal or vice versa, I have had key issues, bears running out of line, distortion issues, vocal being far too loud, poor track quality, I have even input my written lyrics and Suno feels the need to change parts of the lyrics or exclude parts of them, I’m clued up with Ai production so have full knowledge of using prompts and direct Ai instruction which works beautifully with other Ai software, at the very best Suno is a poor quality glitchy toy, an amateur in this field, All this wastes credits you have paid for and suno’s customer support is absolutely ridiculous, they know of these glitches but when you lose lots of credit to these bad generations they don’t care, they don’t refund credits and they don’t even offer any form of reimbursement, Seriously unless you want to throw money I would avoid suno at all costs. Very amateur product and definitely very amateur customer care, once they have your money they don’t want to help, plus any contact takes weeks to get a reply which will inevitably be a refusal to help you, hopefully they will contact me to talk about the huge amount of credits I have lost due to their buggy glitchy bad song generations but I won’t hold my breath.

SPARISCE IL MIO ACCOUNT PERCHè QUESTI LADRI INCAPACI MI DICONO CHE DA GENNAIO CHE MI ABBONO OGGI A GIUGNO LA MIA BANCA RIFIUTA UN PAGAMENTO? DOPO TUTTI QUESTI MESI? MA POI NON MI MANDI NESSUN PREAVVISO??????? QUANTO SIETE LADRI INCAPACI BUGIARDI SPERO FALLIATE SUBITO!! AVEVO CREATO UN ATTIVITà AVEVO CREATO MUSICA INTERESSANTE CHE CHIEDEVANO ADESSO NON HO PIù NULLA DIO VI FULMINI ALMENO SIETE SEMPLICEMENTE DEI LADRI!!!!!!!!!!!!!!!!!!!!!!!!!!! PECCAOT NON DARE -50

Though the platform itself provides decent quality their customer service is non-existent. They initially responded to an inquiry... and then spent two weeks ghosting us. Unacceptable.

Back in early June, I gave this app 1 star. I decided to give it another chance. I resubscribed and upgraded to the premier level. Things went from bad to even worse! I tried using the new "advanced split." It is terrible! I get error messages on 90% of the stems I try to extract. The stems that I'm able to download are glitchy at best. I'm so disappointed with this app. It cost me 30 dollars to decide that it is worthless to me. Suno, get your act together!

I was a paying Pro subscriber and upgraded to Premier on 18 June 2026. The payment was successfully debited from my SBI account via PhonePe (UPI) and I have the official Suno receipt confirming the charge. Instead of being upgraded, my account was demoted to the Free tier — so I paid for Premier, lost the Pro access I already had, and received nothing. I have emailed support daily for over 5 days and received no human response, only automated replies. I have the receipt, transaction ID, and account screenshots documenting all of this. I simply want one of two things: my account restored to the Premier tier I paid for, or a full refund. If this is not resolved I will be filing a formal UPI payment dispute and a consumer complaint. Posting here because private support channels have produced nothing.

I strongly advise caution when dealing with this site. They withdraw money unjustly, offer some of the worst customer support I’ve experienced, and their registration system is low quality. Most of the features they claim to provide, including voice clone, simply don’t work.

Paid subscription not activated, support not responding I paid for Suno Pro Annual and received a Suno/Stripe receipt, but my account still shows the Free plan. I contacted billing and support services with the payment details and a screenshot, but I have not received a human response so far. This is a billing/subscription issue, not a feature complaint. I expect Suno either to restore the paid subscription or refund the payment. **UPDATE:** I eventually opened a chargeback through my bank. For this type of dispute, you generally have up to 120 days to dispute the transaction, depending on the circumstances and your card issuer. The dispute has now been resolved in my favor, and the full amount has been returned to my account. It appears that Suno did not successfully contest the chargeback within the dispute process. So if you have paid for a subscription, have not received the service, and Suno support is ignoring you, I recommend contacting your card-issuing bank and disputing the transaction instead of waiting indefinitely for Suno to respond. Keep your payment receipt, screenshots showing that the paid plan was not activated, and copies of your attempts to contact Suno support. These can be used as evidence for the dispute.