SunoReviews of suno.com

AVOID AVOID AVOID!!!! There are no working options to cancel your subscription, and there is even less customer support. I have been trying to get on contact with Suno for a few months now but the only response I got, eventually, was that repeat support request submissions would put all requests I submit to the end of the queue and would take longer for a response! They have continued to charge my account so all I can do is dispute the charges with my bank. In addition, the system is not good at all. A lot of other programs are far better than Suno. So don't waste your money or your time, they are thieves offering a low standard program that make it impossible to get out of. How they are still in business is beyond me.

I have been a paid Pro subscriber, but I have been locked out of my account for over a month due to a phone number formatting issue in Suno’s login system. I have contacted support multiple times and provided all requested information, but the issue remains unresolved. I am still paying for a subscription that I cannot access. My Pro account handle is “ceresdigital”, and I am continuously redirected to the wrong account when logging in. The product itself is great, but the customer support experience has been extremely disappointing. I hope someone from Suno can finally help resolve this issue.

Ich wollte gerade einen Song nach Instrumental- und Voice-Track splitten, weil ich einfach eine Instrumental-Version erstellen wollte. Mit Entsetzen habe ich festgestellt, dass die "Get-Stems"-Funktion angepasst, angeblich "verbessert" wurde. Statt einer gesamten-Instrumental-Spur bekomme ich jetzt 10 Instrumental und 2-Voice tracks auf einmal. Was soll das bitte jetzt? Was will ich mit einer Spur, wo ich nur an zwei Stellen im Lied eine kurze Trommel-Sequenz habe? Wie kann ich jetzt eine komplette Instrumental-Version bekommen? Ich habe es mit einer Neugenerierung versucht, aber statt der ursprünglichen Länge von knapp über sechs Minuten waren es dann nur mehr etwa zweieinhalb Minuten. Suno wird leider immer mehr unbrauchbar. Außerdem, was ich eben entdeckt habe, ist ein absolutes "NO-GO"... Es wurden von mir einfach Songs automatisch in meinen Papierkorb geschoben, aus welchem Grunde auch immer. Ich musste Songs wiederherstellen, die ich klar in meiner Bibliothek behalten wurde. Was da passiert ist, DARF nicht passieren, ist aber.

UPDATE (26/07/15): After making 200+ songs by far, I do not care about the Suno's horrible customer support! I love the music and the songs Suno creates for me! Screw it! The happiness Suno gives in return is million times bigger than the bitter taste it's customer support leaves in one's mouth! Suno is amazing! Congratulations to the team behind! Customer support, I forgive you everything! And THANK YOU, Suno, for the pleasure and the endless HAPPYNESS! (bow) (bow) (bow) My original review: The music Suno makes is simply wonderful. My life standards and expectations are quite low and me gets happy, almost instantly, on the smallest things I find nice or useful. So why only 1-star review then? When speaking of delivering a real customer support, Suno is nowhere to be found. Situation is quite desperate, in fact. Long story short. I have purchased my Suno account (around £220/year) for a very talented Russian female who writes amazing songs. Never had any interests in making music. Just listened to her amazing songs. In her Telegram group she awarded me with a coup called SIMP of the Year (2026). That was it. I have blocked her from all social contacts. However, she kept the access to my Suno account. I have started to make my own songs. She understood she is blocked everywhere except Suno and she deleted almost all songs, not just her songs, but mine as well, including songs I have made for my wife's birthday. That was quite personal assault. Took it personally. Asked Suno to transfer my Suno account from a UK telephone number to a Gmail. Opened up the Gmail Suno and requested an account transfer, including the billing. That did happen on May 8, 2026. I was asking Suno's support once a week, how it is going? Shall the transfer will take place this week? On the 4rth week I have asked for a partial refund, would like to transfer my accounts myself. Silence is all that followed up since my partial refund proposal. Suno's support is stunningly arrogant, not with words, but with actions, which is more important. Actions matter everything. Words are empty. So, Suno gets quite silently aggressive when it comes down to refunds. They cut off all support and communications. That is how Suno works. Meanwhile making songs with Suno is pleasure and if one has no high expectations? Will get quite happy with Suno's music creations, as they are quite decent. Just do not talk money to Suno... or customer support requests like account transfers, this is where your problems with that platform will escalate rapidly.

Suno let me login with my normal personal email address (non @gmail.com), let me sign up for a subscription. Billed me. But requires I use a @gmail account to sign up, or be an Apple owner, which I don't care to be. They have taken my money and locked me out. Suno customer service told me to go jump in a lake. They are thieves.

I made a mistake by choosing yearly plan at black friday. In their FAQ they say we can be refund 11 months if we did that mistake. since then enter a 6 months of wind desert with the support. I had to call my bank and ask for a dispute because they didnt respect their FAQ and gives no answer for months. For an unknown reason my bank didnt accept the dispute (i think suno knows so they do what they had to do to block me) and then they magically answer that SINCE THE BANK HAS REFUSE THEY CANT REFUND ME LOL. Product is great but the worst support in AI history, they are here for money nothing else

Supporto fantastico, hanno preso in carica la mia richiesta di supporto in 3 minuti esatti e hanno risposto dimostrando gentilezza, disponibilità e comprensione.

takes your money and your points, when months runs out, u cant see your like either,,diffidently not gonna pay for this, not worth the money, rip off