Suno is a music company building the world's first creative entertainment platform. We believe the future of music will be more participatory than ever before and that Suno can bring the joy of musical expression to everyone, everywhere.Create stunning original music for free in seconds using our AI generator. Make your own masterpieces, share with friends, and discover music from artists worldwide.
Suno (suno.com) has 188 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
Also known as
suno.com
Website
suno.com
Category
Video & Sound
Location
Cambridge
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 1% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
blocage de lq creation pour rien invente des droits dauteurs inexistant sur des textes en libre service des nuls musicalement cest guere mieux ils refsusent les instru que jai creer me disant il les connaissent tu parles cest les miennes bref sans parler de l musique tres grossiere electrique et synthetique et les voix degueu bref avec leur nouveau reglement de 20 telechargement ils vont fermer boutique et ce sera bien merité comme tuer la poule aux oeuf d or en un an
RI
Rich
I have no issues with Suno
I have no issues with Suno
At least you are fully aware what you’re paying for in advance
ZA
Zack
I find myself not really using it
I find myself not really using it. I tried some songs and the prompt must be extremely stupid on purpose to make you waste credit just fixing something simple in one song. I don't use it enough to pay for it and i'm surprised so many actually pay for it, seem to me more like a meme maker. They make it sound like this will replace your spotify and you can just generate what you feel like in the moment. Like all ai services it's a million emails trying to get you back once you sign up. Wake me when it actually does what the hype says.
KU
Kusha
Quitting Suno today
Quitting Suno today. Hiding the daily credit balance while keeping a hard 50-credit limit is a scummy casino trick designed to force upgrade pop-ups. You stripped away transparency instead of helping creators. I’d rather take my time and future business to platforms that respect their community enough to show a basic counter. Bye.
IM
inside M.
Very disappointing
**Very disappointing compared to my experience in the beginning**
Suno AI was very useful for me when I first started using it around mid-March. I used it regularly until around mid-June, but my experience gradually became much worse.
The generations started becoming less consistent and, more importantly, I began having issues with my own music being flagged as copyrighted material when uploading it for generation. These were tracks that I had produced myself, yet Suno would sometimes reject them as copyrighted content.
This became a major problem for my workflow. I had become accustomed to using Suno to generate ideas and extract certain elements that I could incorporate into my own production process. Once these uploads started being rejected, it made that workflow much more difficult.
I was also disappointed with the customer support experience. When I contacted support, I received responses that did not properly address the issue. I followed up with explanations, screenshots, and evidence, but in some cases I never received a meaningful follow-up response.
On top of that, I experienced issues with subscription billing, including attempts to charge my card after I had cancelled my subscription. That was particularly frustrating.
Overall, my experience with Suno was quite good in the beginning, but it has deteriorated significantly over the past few months. The generation quality, copyright detection, customer support, and billing issues have made the platform much harder for me to use.
Based on my current experience, I would not recommend subscribing to Suno at this point. I hope they improve these issues because the platform was genuinely useful to me when I first started using it.
LU
Lukas
Hold jer langt væk
Hold jer langt væk, de svarer kun på mails indtil der er noget galt, og bliver ved med at trække penge selvom de bekræfter at ens abonnement er opsagt.
LD
Ludger Dominic B.
Achtung! Abofalle!
Achtung! Betrug! Ich hatte kein Abo abgeschlossen und einen Song erstellt, der 10 Cent kosten sollte. Angeblich ist die Nutzung einen Monat lang kostenlos. Nun wurden 49,90 Euro abgebucht. Ich habe sofort Widerrufen. Weder über App-Store noch Suno kündbar. Auf die Email wurde nicht reagiert. Ich habe die Abbuchung bei AMEX reklamiert. Unglaublich, dass Apple nun solche Abzocker in seinem App-Store duldet!
GO
Gommer
I took out a one-year subscription to SUNO
I took out a one-year subscription to Suno on December 23, 2025. Since early May 2026, I have no longer had access to my account. After more than 20 emails and a consistently positive response in which they claim to be looking for a solution, this is still not resolved. Suno acknowledges that there is a problem but offers no solution. Does anyone have a solution?