SunoReviews of suno.com

Fantastic customer service from Lyn C. I had an issue with billing which she sorted for me promptly. Thank you :)

As a long time blues fan of 79 I was given details of music online for Benny Rivers sounds which is fantastic with around 100 songs. But then I downloaded the Suno app on my phone and found I could create my own songs and got the app to make a for my love. As it was personal for her she absolutely loves it and now she has it on her phone so she can listen any time. For me this probably the best app I have downloaded to my phone and would highly recommend it to anyone who loves music especially if you want to create a song for the lady in your life.

⭐⭐⭐⭐⭐ Thank you, Suno Support Team! I’m really impressed with how quickly and professionally you handled my request. I accidentally purchased an annual Premier subscription when I actually intended to choose the monthly plan. You responded very quickly, processed my refund, and cancelled the annual subscription exactly as I requested. The whole process was easy, professional, and completely hassle-free. The service and quality that Suno provides are also excellent. The platform is very high quality, and the music creation experience is amazing. It’s great to see a company that genuinely listens to its users and helps solve problems quickly. Thank you again, Suno Support Team! Keep up the great work! ❤️🎵 I will gladly share this positive experience on all relevant platforms and review sites, because great customer support and a high-quality service deserve to be recognized.

Nutze Suno seit Monaten und. in sehr zu frieden, habe das 10CHF Modell Monatlich genutzt. ich kann die negativen Rezession hier überhaupt nicht nachvollziehen. Su o macht genau das was es sol. Klar hat es ab ind an ein Song dazwischen der nicht so gewollt ist was aber daran liegt das es AI ist. Dennoch muss man den negativbewertern sagen Suno benötigt den Songtext (Fehlerfrei) dazu den Stilpromt der ebenfalls exakt sein muss da sonst falsche klänge generiert werden die man nicht wollte. Ich habe mein Abo gekündigt aus Privaten Gründen für etwa 3. Monate umd werde danach wider ein Abo lösen. Das Abo habe ich am 27.08.26 /05:50h gekündigt, Kündigungsbestätigung durch Suno Support etwa 5 Min. Später, E Mail war Freundlich, informell und es enthielt die Bestätigung der Kündigung.

I have no issues with Suno At least you are fully aware what you’re paying for in advance

I was beyond impressed with the music it generated! And i say that as someone who used to play the piano myself and who collaborated with producers on the internet :) I'm glad i experimented with Ai this year so i could see what it's like! It kind of made me feel young again after years of rejecting all the new stuff like an old dinosaur lol Very, very amazed by the quality

I'm quite shocked to see so many bad reviews of Suno. I just finished a trial run and managed to get many songs I can honestly say I am very happy with. Waiting to get paid and resubscribe, but will check other AI music generators reviews first maybe. I don't mind the negative reviews that are moaning about the actual AI itself not being able to do what it is told, that is just ignorance of the fact AI is in very early stages of development, but when I see reviews that mention they have been ignored regarding billing or don't get replies from the help assistance departments... Then I pay attention and avoid the business, because it shows a lack of love for the people. But happy to say my experience was a 5 star experience. FEEDBACK: There is a 8 minute limit to songs that are generated, but Suno AI will mistakenly not recognise this and generate a song that cuts out at the 8 minute mark.

UPDATE (26/07/15): After making 200+ songs by far, I do not care about the Suno's horrible customer support! I love the music and the songs Suno creates for me! Screw it! The happiness Suno gives in return is million times bigger than the bitter taste it's customer support leaves in one's mouth! Suno is amazing! Congratulations to the team behind! Customer support, I forgive you everything! And THANK YOU, Suno, for the pleasure and the endless HAPPYNESS! (bow) (bow) (bow) My original review: The music Suno makes is simply wonderful. My life standards and expectations are quite low and me gets happy, almost instantly, on the smallest things I find nice or useful. So why only 1-star review then? When speaking of delivering a real customer support, Suno is nowhere to be found. Situation is quite desperate, in fact. Long story short. I have purchased my Suno account (around £220/year) for a very talented Russian female who writes amazing songs. Never had any interests in making music. Just listened to her amazing songs. In her Telegram group she awarded me with a coup called SIMP of the Year (2026). That was it. I have blocked her from all social contacts. However, she kept the access to my Suno account. I have started to make my own songs. She understood she is blocked everywhere except Suno and she deleted almost all songs, not just her songs, but mine as well, including songs I have made for my wife's birthday. That was quite personal assault. Took it personally. Asked Suno to transfer my Suno account from a UK telephone number to a Gmail. Opened up the Gmail Suno and requested an account transfer, including the billing. That did happen on May 8, 2026. I was asking Suno's support once a week, how it is going? Shall the transfer will take place this week? On the 4rth week I have asked for a partial refund, would like to transfer my accounts myself. Silence is all that followed up since my partial refund proposal. Suno's support is stunningly arrogant, not with words, but with actions, which is more important. Actions matter everything. Words are empty. So, Suno gets quite silently aggressive when it comes down to refunds. They cut off all support and communications. That is how Suno works. Meanwhile making songs with Suno is pleasure and if one has no high expectations? Will get quite happy with Suno's music creations, as they are quite decent. Just do not talk money to Suno... or customer support requests like account transfers, this is where your problems with that platform will escalate rapidly.