Mrs E.
Not the arch support I expected
Although the insoles are comfortable they really give very little arch support. For sufferers of pronation, I don't think they offer enough support. I am disappointed but will have to find an alternative :-( Update review: Following my recent review (as above ), Stepprs contacted me and offered a satisfactory resolution, which I have accepted. Thank you.
Response from StepprsJun 9, 2025
Hi EH, Thank you for your honest feedback—we’re glad to hear you found the insoles comfortable, but we’re sorry to hear they didn’t provide the level of arch support you were hoping for. We understand how important proper support is, especially for those dealing with pronation, and we truly regret that Stepprs didn’t meet your needs in this area. Please feel free to reach out to us at [email protected]—we’d be happy to process a refund under our 100% Satisfaction Guarantee and help you find an alternative that better suits your needs. Thanks again for giving us a try. – The Stepprs Team