StepprsReviews of stepprs.com

Response from StepprsOct 11, 2025

Hey Shari, I’m really sorry to hear that the insoles didn’t give your feet the relief you were hoping for, especially when you were looking for that “walking on a cloud” feeling. We know how disappointing that can be when you’re dealing with sore feet. We’d love to help make this right, whether that means offering a better fit recommendation or arranging a refund. Please send us an email at [email protected] with the subject line “Trustpilot – Shari”, and our team will take care of it personally. Thank you for giving Stepprs a try, and again, I’m sorry they didn’t work out as you expected. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Chris, Thanks for giving Stepprs a try and sharing your honest feedback. I’m really sorry to hear you didn’t feel much difference, even after trying them in different shoes, that’s not the experience we want for you. I completely understand how disappointing that can be when you were expecting more support. Please email us at [email protected] with the subject line “Trustpilot – Chris”, and we’ll personally help you out with a refund or another solution. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Dona, Thank you for sharing your honest experience, I really appreciate it. I’m sorry to hear the insoles didn’t make a big difference for you, especially since you’re on your feet all day. I also understand your frustration with the return process, that’s not how we want anyone to feel. Please email us at [email protected] with the subject line “Trustpilot – Dona”, and we’ll personally review your case to see what more we can do to make this right. Thank you again for giving Stepprs a try. – The Stepprs Team