Mark T.
Love em and I've had some months still…
Love em and I've had some months still good and comfy

Stepprs: Comfort That Never Quits At Stepprs, we believe comfort is a right—not a luxury. We've spent years perfecting insoles that do what others can’t: deliver real relief, all-day comfort, and turn your old shoes into your favorite pair again. Our best-selling Massage Insoles are trusted by people who work hard and stay on their feet: nurses, warehouse workers, athletes, dog walkers—you name it. Whether you're dealing with plantar fasciitis, arch pain, or foot fatigue, Stepprs are designed to keep you going with shock-absorbing bubbles, odor-fighting tech, and built-in arch support. Every pair fits into any shoe and lasts over 12 months. With a 100% Satisfaction Guarantee and thousands of 5-star reviews, we stand behind every step. ⚡ Now's the time: Up to 60% Off While Supplies Last! ⚡ 🎯 Claim Your Discount Now
Stepprs (stepprs.com) has 2,890 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Excellent
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Excellent
2,890 approved reviews, newest moderated first
Mark T.
Love em and I've had some months still good and comfy
Michael S.
I didnt even open them, envelope still sealed i asked to return because i my sister inlaw bought me something different and i purchased a vibit massager my heal pain is almost gone it works incredible. So unopened unused your company only offered 40% and said just give them away? What happened to your policy!? Stepprs offers a 90-day money-back satisfaction guarantee, which allows customers to try the product risk-free Your customers service is bad no return available offering nothing. Your company doesnt put peoples pain and discomfort before your own profit
Response from StepprsOct 11, 2025
Hey Michael, I completely understand your frustration, especially since your insoles are still sealed and unused. I’m really sorry that your experience with our return process didn’t match your expectations or our 90-day satisfaction promise. That’s not how we want anyone to feel after shopping with us. Please email us at [email protected] with the subject line “Trustpilot – Michael”, and we’ll personally review your case to make sure it’s handled fairly. We genuinely care about helping our customers find relief, and I’d like the chance to make this right for you. Thank you for sharing your feedback, we’ll use it to keep improving both our service and our process. – The Stepprs Team
Terry
About 2 weeks into wearing the insoles and they feel great. Happy with the purchase!
NATALIE G.
I really didn’t think insoles could make that much of a difference as I’m lucky enough not to have any feet pain. My sister recommended them, so thought I’d give them a try as I do work on my feet. They are brilliant. I can go for 8 hours on my feet with no issues. The biggest change I found was running. Absolutely brilliant. Definitely recommend.
Kenny M.
Great product!! I took advantage of the buy 3 deal. I was so impressed that I needed someone else to feel what I did. I put a pair in my father's shoes and let him try them. Needless to say that I wasn't getting those back. I have several pairs of shoes, so only 2 sets were not gonna cut it. I just re-ordered 6 more pair. Love them!!
Dawn
Love the insoles. I put them in my basketball sneakers and I was able to play all night without pain in my knees. They offered great cushioning and even allowed me to move a little faster on the court. All this to say, at the age of 69 they allowed me to once again enjoy and play the game I love
Rico
I'd love to leave a positive review, but we're still waiting for delivery. Nothing is mentioned about them being shipped from China. The order said delivery in 4 days. We're 12 days in and still no sign of them. Tracking hasn't helped either. It just says 'we've collected your parcel', but no further update. Where they've collected them from or to where is anyone's guess? I'd just avoid the company if you're based in the UK, as we are.
Response from StepprsOct 11, 2025
Hey Rico, I completely understand your frustration, waiting that long without clear tracking updates is really disappointing, especially when you expected delivery within a few days. I’m truly sorry this has been your experience. Our fulfilment centres ship from multiple locations depending on stock levels, and occasionally this can cause unexpected delays, but 12 days with no clear update definitely isn’t good enough. Please email us at [email protected] with the subject line “Trustpilot – Rico”, and we’ll personally check your order status and make sure you either receive your insoles soon or get a full refund if you prefer. Thank you for your patience, and I’m really sorry again for the inconvenience, we’ll make this right for you. – The Stepprs Team
Melanie L.
Didn't elimate my foot pain.
Response from StepprsOct 11, 2025
Hey Melanie, I’m really sorry to hear the insoles didn’t help with your foot pain, that’s definitely not the result we want for you. Please email us at [email protected] with the subject line “Trustpilot – Melanie”, and our team will personally help you out, whether that’s a refund or advice on a better setup for your feet. Thank you for giving Stepprs a try and sharing your feedback. – The Stepprs Team