StepprsReviews of stepprs.com

Response from StepprsOct 11, 2025

Hey Gary, Thanks for sharing your experience, I really appreciate you giving Stepprs a try. I’m sorry to hear the comfort didn’t last as long as you first felt; that’s definitely not the lasting improvement we aim for. Please email us at [email protected] with the subject line “Trustpilot – Gary”, and we’ll personally look into this for you, whether that’s offering a refund or helping you find a setup that works better for your feet. Thank you again for your honest feedback, it helps us keep improving. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Shannon, I’m really sorry to hear that the insoles caused you blisters and sore feet, that’s definitely not the experience we want for anyone. Sometimes this can happen if the insoles aren’t trimmed or positioned quite right, especially during the first few wears. If you’re open to it, we’d love to help make things right, whether that’s finding a better fit or arranging a refund. Please email us at [email protected] with the subject line “Trustpilot – Shannon”, and our team will take care of this for you personally. Thanks for giving Stepprs a try, and again, sorry they didn’t work out as hoped. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Stephen, I’m really sorry to hear the insoles didn’t meet your expectations, that’s not the experience we want for our customers. Please email us at [email protected] with the subject line “Trustpilot – Stephen”, and we’ll personally help you out, whether that’s a refund or a replacement option. Thank you for giving Stepprs a try and for sharing your feedback, it helps us keep improving. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Regina, I’m really sorry to hear that your most recent order never arrived, I completely understand how frustrating that must be. 😔 We definitely want to get this sorted for you as quickly as possible. Please email us at [email protected] with the subject line “Trustpilot – Regina”, and our team will look into your delivery right away to make sure you either receive your order or get a replacement. Thank you for your patience, and again, I’m really sorry for the inconvenience. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Sarah, I’m really sorry to hear that your order never arrived, that’s absolutely not the experience we want for our customers. We’ll make sure this gets sorted for you right away. Please send us an email at [email protected] with the subject line “Trustpilot – Sarah”, and our team will check on your delivery and make sure you either receive your order or get a replacement as soon as possible. Thank you for letting us know, and again, I’m so sorry for the trouble. – The Stepprs Team