StepprsReviews of stepprs.com

Response from StepprsOct 11, 2025

Hey Timothy, Thanks so much for sharing your experience, I really appreciate you giving Stepprs a try. I’m glad the heel and arch support are working well for you, but I’m sorry to hear you’re feeling pain and discomfort around the toes later in the day. That’s definitely not how they should feel. Please email us at [email protected] with the subject line “Trustpilot – Timothy”, and we’ll personally help you out, whether that’s adjusting the fit or arranging a refund. – The Stepprs Team

Response from StepprsOct 11, 2025

Hey Jay, I’m really sorry to hear the insoles didn’t provide the comfort you were expecting, especially since you’re on your feet all day. I completely understand how frustrating that must feel when the product doesn’t match what you saw advertised. Please email us at [email protected] with the subject line “Trustpilot – Jay”, and we’ll personally review your order to help make this right, whether that’s a refund or helping you find a better fit for your needs. Thank you for sharing your honest feedback, it truly helps us improve. – The Stepprs Team

Response from StepprsOct 11, 2025

Hi Kevin, Thank you for giving Stepprs a try and for sharing your honest feedback. I’m really sorry to hear the insoles didn’t make any difference for your heel pain after wearing them for two weeks, that’s disappointing, especially when you were hoping for some real relief. It sounds like you’ve been dealing with this pain for a while, and I completely understand your frustration when only stretching and massage seem to help. Please reach out to us at [email protected] with your order details and mention “Trustpilot – Kevin” so we can help you with a refund under our 90-day money-back guarantee. We’ll also share your feedback with our product team, as it’s valuable for improving comfort and support. – The Stepprs Team