SteloReviews of stelo.com

I originally purchased 2 sensors. Both of the originals ended early or had malfunctions. 1 of the 2 replacements lasted the full time. I honestly feel it was not worth the money. They replaced the faulty sensors quickly but that makes no difference if they keep failing. 1. the reading were inaccurate. I also have a glucose meter and strips at the house. The Stelo cgm was almost always either 12-15 points higher or lower than my meter and a strip. Very inaccurate. 2. I could not even actually follow trends with what i was eating. sometimes it was going up an hour after i ate and other times it was going down and my diet is pretty much the same all the time. Not much variance in my foods. I am not a type 1 or 2 diabetic. just trying to see if i could see how my body responds to food, stress, and exercise. Again, I have a hard time recommending this product to anybody. I also have a wife who is type 1. Honestly, if this is the type of life saving technology they use, i would be scared. With inaccurate readings and faulty sensors quite often……how is this a benefit??

Had a sensor fail prematurely after only 3 days. Filed a claim . No human response. Actually no response at all. I then filed another claim because I could not a human to speak with. Crickets...I like the product but I can't continue with a company that does not stand behind their product. They can redeem themselves by responding to people. Ghosting us is terrible business.

I've been using Stelo's CGM for close to a year. For me, it's been a dangerous device. Often reading 30 to 40 below my actual glucose level. Their customer service is practically non-existent. You fill out a form to lodge inaccuracies or device failures (50% of devices fail). Seldom do they replace defective devices.

I did the (3) month subscription. The very first sensor I applied quit working after 9 days. You are unable to speak to person to help resolve the issue. They only do chat. Not worth the money or headaches trying get it fixed. I will just apply another sensor. Once they have been exhausted I will not be renewing. I hope this review helps other people on the subscription fence! Terrible customer service and unreliable product!!!

First sensor failed after only 5 or 6 days. I've inserted a second one and it will not recognize and pair with it, so essentially another $50 wasted. It should be criminal to sell something that is so buggy and unrelable.

Good afternoon! I am a diabetes nurse educator. My brother was told that he had prediabetes. I had gotten a Stelo biosensor from a conference I attended. I gave it to my brother. I showed my brother how to app the sensor & put the app on his phone. My brother saw how different foods raised his blood sugar. His A1C dropped for the 8s to the 6's. He decided to keep buying the biosensor after the one I gave him ran out. My brother's wife was also able to see how foods raised his blood sugar. She gave him smaller portions of food. I am a fan of Stelo. I also use Dexcom G7 with my Tandem insulin pump. Thank you for your products.

I'm on my fifth replacement sensor, none have lasted more than 5 days. Only way to communicate with them is through chat and I'm getting gaslighted. Complete failure! They deserve less than one star

The patches are supposed to last 2 weeks, but well over half the time they last less than a week. They are too expensive to not work as designed. Finally canceled my subscription and they would not even allow me to return 2 sensors in unopened packages.