SteloReviews of stelo.com

Very disappointed in this device. 3 out of 4 of these fell off in under 48 hours. I followed the directions exactly: put on a clean, dry area, and did not sweat within the next 12 hours. I purchased adhesive strips to use this last time to make the area more sticky. I am lean and very active, and the times they came off I was either lap swimming or running. I would think for this price that they would stay on while exercising! Will absolutely not recommend.

Inserted new Stelo to have it die in 4 hours. The company said I turned it off!?!#%% Did not. Was still inserted in arm and they DECLINED analyzing it to see what went wrong on manufacture. 35-40% failure rate. Very unpredictable product.

Delivery was timely and setting up was very simple and painless, which was all great because I was so looking forward to not pricking my finger several times a day but it turns out that I still have to do that if I want accuracy. This device is consistently 10 to 60 points lower than a finger prick test. That makes it worthless. Accuracy is everything.

I have a subscription where I receive six sensors every three months ($300). Typically three of those six sensors either fail to pair or end early during warmup. I reported the issues through the Stelo BOT and filled out the form. Stelo was replacing them promptly. However they've refused to replace the last two that ended early during warmup. I initially thought that the issue may be their app. The app did not remove the sensor ID from my Android bluetooth. However sensors connected via the new app have the same issues. Their customer service is a joke. I suspect that Stelo is a dumping ground for DEXCOM substandard sensors. I discovered that the fda.gov website has a place to report faulty medical equipment. Maybe if we all start reporting these issue to the FDA, Stelo will be forced to address them. The info that you need to complete the form is on the end of the Stelo sensor box.

My first Stelo order went poorly. Had issues with both sensors but they are sending replacements so hopefully these work.

I like the Stelo sensor but absolutely Hate the new platform they just switched to. They call it an "upgrade" and that' obsurd. They made the screen so dark now. I used to be able to choose the tracking by the day or 2 week and so on. Sometimes I would ch my glucose level by the month. Can't do that anymore The most I can track now is 24 hrs or put in a date and they would show the average glucose for that day only. I hate it so much, I'm thinking of canceling my orders and autos hip all together and find a different product to use. Why couldn't you people just leave things alone when they're not broke. Any time there a new update on anything out there, they just make things worse and never better.

I continue to have regular trouble with the performance of the sensor itself. It regularly gives readings outside the accuracy range the company claims and has frequent and persistent connectivity problems. I can’t trust its readings in an absolute sense and rely only on trends. The company is increasingly refusing to replace faulty sensors suggesting it is a user issue despite data showing otherwise. At this point I am sticking with Dexcom, but I can’t afford to keep discarding $50 sensors for premature failure.

I originally purchased 2 sensors. Both of the originals ended early or had malfunctions. 1 of the 2 replacements lasted the full time. I honestly feel it was not worth the money. They replaced the faulty sensors quickly but that makes no difference if they keep failing. 1. the reading were inaccurate. I also have a glucose meter and strips at the house. The Stelo cgm was almost always either 12-15 points higher or lower than my meter and a strip. Very inaccurate. 2. I could not even actually follow trends with what i was eating. sometimes it was going up an hour after i ate and other times it was going down and my diet is pretty much the same all the time. Not much variance in my foods. I am not a type 1 or 2 diabetic. just trying to see if i could see how my body responds to food, stress, and exercise. Again, I have a hard time recommending this product to anybody. I also have a wife who is type 1. Honestly, if this is the type of life saving technology they use, i would be scared. With inaccurate readings and faulty sensors quite often……how is this a benefit??