Starluck FlowersWe go above and beyond to send the most beautiful bouquets with flower delivery services in any neighborhood of your choice and we are fanatical about our customer service and user experience in our platform.
Starluck Flowers (starluckflowers.com) has 823 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Jennifer F.
Andrew was very helpful and assisted me with my purchase of a flower arrangement for a friend. I am pleased that there is no charge for delivery and I plan to use the Starluck Flower Company again.
Sara B.
Andrew did a great job. He called after I placed my order to clarify everything!
Stacey B.
Complete SCAM! Do Not order from this website. They will engage in conversation and lead you to believe they are reputable. Once you give them your credentials, they will cancel your order hours later and you will not be refunded.
Wayne S.
Horrible company. Cancelled order I. Minutes because they couldn't get a company to deliver ànd never issued me a refund. I think this company is just a front that delegates all flower creating and delivering to other companies ànd take some (or all) of the $$. Called. Emailed. No refund. Avoid.
Response from Starluck FlowersApr 15, 2026
Hiii Wayne! I have verified your refund on our end and confirmed that it is fully processed in our system. I’ve even gone ahead and pushed it through one more time right now just to be 100% certain the money is heading back to your account immediately! Please take a look at your bank statement for “Starluck Flowers.” If you don't see the credit yet, it should appear very shortly once your bank finishes their standard processing! The reason for the cancellation was that our local florist partner was at their maximum capacity for same-day delivery, so they weren't able to get your Pretty Please bouquet out the door. I’m right here if you need anything else at all!
Rushnee LadyRush L.
On February 15th we ordered flowers to be delivered to our daughter and the order went through and money was deducted from our account at 246pm. At 323pm, I received an email stating the order was cancelled due to the florist in the area was unable to deliver the flowers. At 327pm, I received another email stating the we would be refunded our funds back to the account. As of February 24, 2026 I reached back out to the company to state we didn’t receive our refund. I was told it would be taken care of immediately. As of April 7, 2026 we still have not received our refund. I have called the company and they had me on hold for about six minutes and they tell me I will receive the refund in 3 business days. I told them if I don’t receive it by then I will be contacting my back to have this charge disputed. This is ridiculous!
Response from Starluck FlowersApr 15, 2026
Hello Virgil! I have verified your refund on my end and it is showing as fully processed! I’ve even gone into the system and pushed that refund through once more just to be 100% certain the money is heading back to your account immediately. Please take another look at your statement for “Starluck Flowers.” If it hasn't popped up yet, it should be there very shortly as your bank finishes their processing! The reason for the cancellation was that our local florist partner was at their maximum capacity during the busy Valentine's window, so they unfortunately weren't able to deliver the Enduring Passion - 12 Red Roses. I’m happy to help if you need a hand with anything else!
Daisy L.
Sadly, it's more like what went right. Nothing absolutely nothing. I called 2 days before placing my order, told them what I needed. Was told no problem. Got a quote of $79.99. OK wonderful. Called back 2 days later and asked for the person again. Was passed around 5-6 times ok just went with the next person to pick up. Told the person what I told the person 2 days before. I was given a price of $113.64. Ok done. I gave my info, repeated my email several times. Placed the order ok daughter is getting that birthday gift form mom 1,500 miles away!! I have never order flowers online.... Didn't get the confirmation email right away. OK maybe they send a pic of it, ok cool. Day of delivery yes Easter. I get a feeling. I call I get told they sent an email to cancel that morning. To the WRONG email. They had put an s in it..... But they told me they had sent me an email that morning. So all the thing I set up to go with this gets shot to shit.
Response from Starluck FlowersApr 15, 2026
Hello Daisy! I have verified your refund on my end and it is showing as fully processed in our system! I’ve even gone ahead and pushed it through once more right now just to be 100% certain the funds are heading back to your account. Please take a look at your bank statement for “Starluck Flowers.” It should appear very shortly depending on your bank's specific processing times! The reason for the cancellation was that our local florist partner was unfortunately out of stock of the specific yellow, green, blue, peach, and black roses you requested for your Cupid's Creation. Since it was Easter and they were at maximum capacity without those unique colors on hand, they weren't able to fulfill the delivery. Let me know if there’s anything else I can do for you!
BARBARA A B.
DO NOT USE THIS COMPANY!!!! I WOULD GIVE THEM A ZERO IF I COULD. I PURCHASED FROM WHAT SAID TO BE LOCALLY OWNED, FAMILY OPERATED. NO SUCH THING!!!! THE MIN I PLACED MY ORDER AND THEY TOOK THE MONEY, THE ORDER WAS CANCELLED. I HAVE HAD SEVERAL FUNERALS THIS MONTH ALREADY AND CAN'T AFFORD TO HAVE MY MONEY TAKEN AND WILL BE REFUNDED IN 5 TO 10 BUSINESS DAYS.
Lenny O.
Belive the reports of it being a scam. They did exactly what every review said they would, which was to charge my credit card the cancel my oprder with no intent on refunding the money. I am filing a brief with my State Attorney Generals Office to stut these scammers down! STAY AWAY!!!!!
