Starluck FlowersReviews of starluckflowers.com

Literally confirmed my order and then cancelled the day of? didn't reschedule and said they couldn't offer me an explanation of why the order was cancelled. DONT USE THIS SERVICE - would give 0 stars if possible.

This is a scam. They will charge you and cancel. Do NOT buy from them.

I ordered flowers for a wake same day delivery. They took the delivery address and then took my money. I called back 15 min later to add my name to the card ( i forgot) i was told that my order would not be filled because they had no partner florist in that zip code. The zip code was listed on their website. I was never even told the order wasnt going to be done until i called back . The money will be reimbursed 1-2 bus days? Nope when i wrote to cust service they now say 5-10 business days . Horrible way to do business !!!!

Like many others I placed an order and got a notification my order had been cancelled because local delivery providers couldnt complete the same day order. No harm, no foul. I was attempting to send flowers out of the blue and get them delivered same day, not everyone is amazon. I thought it odd that the refund would take 5-10 business days to get completed but having worked in banking things just take time. Business day 10 came and went with no refund, gave it a couple more days before reaching out. I have traded multiple emails with a customer service rep and keep getting promised a refund but like many others the refund never comes. I am on business day 38 of waiting for my refund with the last email stating that (unnamed customer service rep) "was handling my refund personally" - at this point we're going to have GTA 6 before I get my refund. Upside to this otherwise terrible experience, I have a pen pal that I get to write to when I need someone to respond and we both know what ever is written is a lie.

Cannot find my order. The person called and asked me to do a review while I was driving before I even received the flowers. I am naive and did it. But now I cannot find my order.

I ordered for my friend who just had surgery and they emailed 10 minutes after the order saying the order was cancelled and I would get a refund. I never got a refund but reported them to my credit card company as a fake agency. DO NOT BUY FROM THEM. They will take your money.

Name: Robin Washington Order #826304 I ordered flowers on 9/15. Received an email confirmation stating that they’ve accepted the order. “We will capture the payment when your order is prepared.” Immediately received another email informing me that that the florist cannot deliver and that they’ve cancelled my order and that I would receive a refund in 5-10 business days. I emailed on 10/1 saying I haven’t received refund. They said they’re working on it. Emailed again on 10/8. They’re still working on it. I called on 10/14. They said 2 days, 3 at the latest. I called today. They said 2 days, 3 at the latest. I’m looking into what actions I can take.

Do NOT order flowers from this “company.” This is a SCAM. They will cancel your order and still take your money without delivering any services. Then they won’t reimburse your money back. Every time I’ve called, they say they “processed” the refund and it will be on my card in a couple business days..it’s been three months and I’ve called five times!! I am reporting them to my bank, to the BBB, the FTC, and the FBI crime center!! And starluck flowers: don’t reply trying to say it is due to my financial institution. This is the same excuse you give everyone. I’ve already called my bank and they said your company never processed any refund!! You guys are F-N crooks and I cannot wait until your a*s is sitting behind bars