Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersMay 20, 2026

Dear Thomas, Please be assured that your refund has already been fully processed on our end. Your order was canceled because our local florist in that specific delivery area had reached maximum capacity and could not guarantee our quality standards for your arrangement. In these rare instances, our protocol is to automatically and immediately release the funds back to the customer. As the transaction is completed on our side, the processing time now depends entirely on your banking institution. Best regards,

Response from Starluck FlowersApr 15, 2026

Hellooo Samora! I have checked and double-checked our system, and I can confirm that your refund has been fully processed on our end. I even went ahead and pushed it through one more time just to be absolutely certain! Please take another look at your bank statement or mobile app for a transaction under "Starluck Flowers." If it hasn't appeared yet, it should show up very shortly depending on your bank's processing times! The reason for the cancellation was that our local partner florist was unfortunately at their maximum capacity for same-day delivery, so they weren't able to get your Precious Pink Tulips and Chocolates out the door. I’m always here if you have any other questions for me!

Response from Starluck FlowersApr 15, 2026

Hi Laura! I have checked my system and I can confirm that your refund has been processed on our end. Please take a look at your bank statement for “Starluck Flowers.” If you don't see it yet, it may just be down to your bank’s specific processing times. The reason your order for the Together At Twilight Bouquet was cancelled is that our local partner florist unfortunately had a sudden shortage and couldn't fulfill the delivery. I’m here if you need anything else at all!

Response from Starluck FlowersApr 15, 2026

Hey Katie! I have gone ahead and confirmed that your transaction was voided and the funds were released immediately. Please take another look at your statement and search for “Starluck Flowers”—since it was a void, the pending charge should have simply dropped off! Our local partner florist was unfortunately out of stock of the specific flowers needed for the Goodness And Light Bouquet, which is why we had to cancel. I’m always here if you have any other questions!