Starluck FlowersReviews of starluckflowers.com

Literally confirmed my order and then cancelled the day of? didn't reschedule and said they couldn't offer me an explanation of why the order was cancelled. DONT USE THIS SERVICE - would give 0 stars if possible.

This is a scam. They will charge you and cancel. Do NOT buy from them.

I ordered flowers for a wake same day delivery. They took the delivery address and then took my money. I called back 15 min later to add my name to the card ( i forgot) i was told that my order would not be filled because they had no partner florist in that zip code. The zip code was listed on their website. I was never even told the order wasnt going to be done until i called back . The money will be reimbursed 1-2 bus days? Nope when i wrote to cust service they now say 5-10 business days . Horrible way to do business !!!!

Like many others I placed an order and got a notification my order had been cancelled because local delivery providers couldnt complete the same day order. No harm, no foul. I was attempting to send flowers out of the blue and get them delivered same day, not everyone is amazon. I thought it odd that the refund would take 5-10 business days to get completed but having worked in banking things just take time. Business day 10 came and went with no refund, gave it a couple more days before reaching out. I have traded multiple emails with a customer service rep and keep getting promised a refund but like many others the refund never comes. I am on business day 38 of waiting for my refund with the last email stating that (unnamed customer service rep) "was handling my refund personally" - at this point we're going to have GTA 6 before I get my refund. Upside to this otherwise terrible experience, I have a pen pal that I get to write to when I need someone to respond and we both know what ever is written is a lie.

Great customer service Alexander was really helpful

Patrick was awesome, he called right after I ordered the flowers to confirm my order and talk about the details of the flowers. Great customer service. Thank you!

Cannot find my order. The person called and asked me to do a review while I was driving before I even received the flowers. I am naive and did it. But now I cannot find my order.

Very helpful and efficient. Will order again