Starluck FlowersReviews of starluckflowers.com

Response from Starluck FlowersOct 23, 2026

Dear RQ, We would like to address your concerns immediately, but we are currently unable to find your transaction in our system based on your profile name alone. Please reach out to our team at [email protected] and provide any of the following details so we can trace your order: Full name on the order, Associated email address or phone number, Order reference number. Once provided, we will immediately locate your order and assist you further. Best regards,

Response from Starluck FlowersOct 18, 2026

Dear Roger, We would like to clarify what occurred with your Dreaming of Blue Bouquet order. This purchase had to be canceled because the recipient's delivery address was located outside the active functional coverage area of our local partner florist network. Holding customer funds is never our policy. Because the order could not proceed, the transaction was fully voided on our billing system at the exact moment of cancellation, meaning no payment was ever captured or taken from your card. Any temporary pre-authorization hold will be released automatically by your financial institution in accordance with their standard posting schedule. Best regards, Starluck Flowers Team

Response from Starluck FlowersOct 18, 2026

Dear Philip, We want to address the details regarding your Goodness And Light Bouquet and Stuffed animal purchase. The order had to be voided because local routing constraints and cutoff limits prevented our partner flower shop from completing the arrangement and delivery safely within the same-day window. When same-day fulfillment is no longer feasible, our strict protocol is to cancel the order promptly so customer funds are freed up right away. Although your refund was processed in our billing system upon cancellation, we executed an additional manual refund push through our payment platform today to eliminate any potential delays between financial institutions. Your bank will post the returned credit in accordance with their standard posting schedule. Best regards, Starluck Flowers Team

Response from Starluck FlowersOct 18, 2026

Dear Justin, We would like to clarify what occurred with your How Sweet It Is order. This purchase had to be canceled because the recipient's delivery address was located outside the active coverage area of our local partner florist network. Holding customer funds is never our policy. Your full refund was successfully processed and released on our billing system at the exact moment of cancellation, with zero delay from our platform. Please allow standard financial processing timelines for your card issuer to reflect the credited balance on your statement. Best regards, Starluck Flowers Team