Social Security AdministrationReviews of ssa.gov

El señor Núñez hoy 7-1-2026 me atendió de forma excelente y profesional Reciba usted 5 estrellas La máxima calificación Gracias social security adm.

A very friendly person who knows how to help elderly people He explained my situation and solved it Staff member: Damian Hialeah location

The fist agent I had Tanya Grant? She was incredibly rude. She cut me off when I was speaking. She was having a call on her personal cell phone it sounded like and shuffling around. She was very hard to hear and INCREDIBLY rude and not helpful. I hung up because she had me shaking and in shock with how UNPROFESSIONAL she was. I hope SS does something to help their reviews by giving this woman some kind of reprimanding or training on how to talk to people. After her I had Thomas who was SO KIND and helpful. He actually solved my issue and even kindly listened to my frustration about how Tanya treated me so poorly and disrespectfully. Thank God for the Thomas's of the world. Tanya you need a therapist.

Stole 7 months and still haven't heard anything from them. Slow as diarrhea! I'm not sure I'll ever see a penny from this whole thing. God awful experience but I'm sure that's exactly what they want. Government does not want to give you anything at all and they will fight you to The Bitter End and make you so mad that you just finally quit. And that's how they got you! Absolutely pitiful don't give a shit about you. But they love taking your money!

My online social security account was closed last year. I tried setting a new one but couldn't figure out how to do it, so I called to make an appointment at my local ss office to get some help. I was told they couldn't help and basically I just had to figure it out on my own. I guess the message is "don't get old and passed up by technology". WTF??

THANK YOU MS SONJA KING FO 631 Florence Al. She helped me to understand the process a lot better, explained things that I did not know. Again THANK YOU.

It's impossible to get an appointment online, it's impossible to get an appointment over the phone, local offices don't take walk-ins, and not every situation can be addressed directly at the website. Their new AI phone-bot is laughably unusable (we paid for it with our tax dollars, though, ugh), the reps are spectacularly rude and disrespectful, and literally just lie to customer's faces and say "there are no appointments". None. At all. Not this year, not next year. Not a single appointment, according to the abusive, offensive reps when you call the SSA main number.

I was set up for a call this morning with the SS office but apparently there was a technical issue and they said someone would be calling me. John from a TN phone number was absolutely amazing. He helped me out immediately and was so knowledgeable with the process. Thank you John! Appreciate your support today.