Social Security AdministrationReviews of ssa.gov

Just a terrible agency, waiting for years after being injured, now everything's approved yet takes forever to receive money you are approved for, its a completely broken agency, its a joke really.

Spent almost an hour on the phone with Houston Keene. We had an appointment with him at 3 PM and he called exactly at 3 PM very prompt. He was very thorough, answered all of our questions, and explained things very well. At the end our Social Security was applied for, and our questions answered. Houston is the epitome of good service.

How very embarrassing that my nation's "social safety net" is this nonfunctional and inefficient while being so blatantly wasteful of the taxpayer's money and time. Any business which was managed this poorly while treating thier customers this badly would have gone bankrupt decades ago! Lies, deceit, and waste, all in the name of serving the public! A Sham of a Mockery of a Sham! (IMHO)

Zero stars should be an option. I am 44 trying to handle things for my mother that is 73 with dementia. I am ready to pull my hair out. How they expect old people to navigate through this is beyond me.

I can't believe how dysfunctional this person was or the SSA in general. The person was talking over me, impatient, indifferent, and kind of rude.

I was on hold for 47 minutes and when someone finally came to the line, she was very short with me when I asked a question. I tried clarifying what she just said and then the call ended. I just used my entire lunch break to have someone hang up on me!!!

I am turning 65 this month. On your website it says "your monthly payment". Sorry but if you are like me and want to wait until your 70 to collect your SS its not a monthly payment plan the first month. It can be 2-5 months of payments in your first Premium Payment. And after that unless you sign up for the monthly withdrawal it will be once every 3 months. Then to throw a monkeywrench into the mix if Medicare goes up more than $10 or goes down more than $10 you have to start that cycle all over again. So tell me how this is easy for anyone over 65. They make you want to take your SS early so they won't have to pay you that extra you want to wait for. But SS and Medicare don't share info. Just like CHAMPVA. Now that another train wreck.

All I want to do is to correct a small spelling mistake on my Social Security card. My middle name is James, on my SS card the s is missing, so it reads as Jame. I tried phoning them 3 times for a total time of over an hour, I got fed up waiting. The ability to speak to a living human being appears non existent.