Mike G.
Nothing new
Nothing new, you folks are always terrific!
Response from SpotOn FenceOct 7, 2026
Thank you for your feedback and review.

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.
SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mike G.
Nothing new, you folks are always terrific!
Response from SpotOn FenceOct 7, 2026
Thank you for your feedback and review.
Christopher S.
One collar still works great, battery on other has weakened alot
Response from SpotOn FenceOct 7, 2026
Thank you for your review. We would be happy to troubleshoot your collar with the weaker battery and offer repair options if needed. Contact the team by email 7 days a week at [email protected], or call 603-488-1504 Monday- Friday from 8 am to 5 pm and Saturdays from 9 am to 12 pm EST.
Daniel M.
I had no problem’s with my 3 collars
Response from SpotOn FenceOct 7, 2026
Thank you for the review.
Jan
I have used the SpotOn collar for 3 years. Have never had any issues that needed support. My dog, Max, has never strayed outside the boundaries when he is wearing the collar and has only had a few corrections. We live in a remote location with timber on all sides and the reception has always been good. This is peace of mind from a paranoid dog mom!! I highly recommend using the SpotOn system for your dog.
Response from SpotOn FenceOct 7, 2026
Thank you for sharing your experience and for being a long-time user and supporter. We appreciate you allowing us to give Max the ability to live life unleashed!
Nina H.
The collar continually shocked my dog when he was no where near the line. Terrible experience.
Response from SpotOn FenceOct 7, 2026
We’re sorry to hear about your experience and understand how concerning an unexpected correction can be. When you previously contacted our team, we provided troubleshooting steps and helped you return the collar. For additional context, SpotOn has a built-in safety timer that limits any correction to a maximum of 10 seconds before automatically shutting off. GPS signals can also be affected or reflected by certain structures, including metal roofs, which can temporarily impact the collar’s calculated location. We appreciate you sharing your experience and wish you and your dog all the best.
Danielle
We purchased two SpotOn collars just over a year ago for our two dogs and, for the first 7–8 months, we were genuinely very happy with them. Unfortunately, for the past 5–6 months we have had ongoing problems and have reached the point where we no longer feel comfortable putting the collars on our dogs. The GPS tracking became increasingly inconsistent, to the point that we eventually cancelled the GPS subscription because we weren't getting reliable tracking. We also started having to reconnect the collars almost daily, and even after reconnecting them there was no guarantee they would function properly. Far more concerning has been the reliability of the actual fence. We've had both dogs walk through their established boundary without receiving a correction, only to be corrected some time later when they were well outside the fence perimeter. Not only is this a major safety concern, it has created confusion for our dogs. They were trained to understand where their boundaries were, and being corrected in areas where they should be allowed to go has negatively affected that training and their confidence in where the safe area actually is. We've spent months troubleshooting with SpotOn. We've deleted and recreated fences, tried new boundaries and followed the troubleshooting recommendations we've been given, but the problems have continued. Most recently, we were told the issues could be related to increased summer foliage interfering with GPS reception. This was particularly frustrating because our property is primarily surrounded by coniferous forest, so the tree canopy does not suddenly appear in the summer. More importantly, these same collars worked very well on this same property for many months before becoming unreliable. At this point, the collars have been sitting unused for weeks. We simply don't trust them to safely contain our dogs anymore. For the amount of money we invested in two collars, plus the subscription costs, we're extremely disappointed. We loved the system when it worked, and if it had continued performing the way it did when we first purchased it, our review would be very different. Unfortunately, a containment system needs to be reliable, and after months of troubleshooting we have lost confidence in these collars.
Response from SpotOn FenceOct 5, 2026
Thank you for taking the time to share your experience. We’re sorry to hear that a system you initially had confidence in has become a source of concern, especially when it comes to safely containing your dogs. We reviewed your previous communication with our Support team and can see that troubleshooting was started several months ago. At that time, our team recommended a few additional steps and requested information to help isolate what may be causing the behavior you described. We recently received your response to that conversation and would like the opportunity to continue the troubleshooting process from where we left off. The behavior you’re describing is not the experience we want you or your dogs to have. Our team would like to work with you to better understand what is happening with both collars and determine the appropriate next steps toward a resolution. They will be reaching back out within the day in hopes of helping pinpoint and resolve these issues so both Monthy and Talisker can get back to living a life unleashed.
Kate
Great product.. has kept my springer in my yard.
Response from SpotOn FenceOct 6, 2026
Thank you for your review!
Jim B.
It works as it should
Response from SpotOn FenceOct 6, 2026
Thank you for your review!