Danielle
Didn’t work for my dogs
The gps collar does not work for my dog. With training, he still runs off. The collar is at the highest setting and shaved his neck. Also I put it in the mode that’s supposed to save battery but still track if he leaves the area and he was missing for 17 hours because it did not track him. It works ok for one of my dogs but 3 of the 4 I’ve tried it with, it doesn’t work for them. I’m in the desert. No tall trees or any reason to lose gps signal.
Response from SpotOn FenceOct 1, 2026
Thank you for sharing your experience. We’re very sorry to hear your dog was missing for 17 hours, and we understand how concerning it must have been when tracking was not available as expected. SpotOn’s containment and tracking functions operate differently. Containment uses GPS satellite signals and does not require cellular service, while real-time tracking and notifications require the collar and phone to maintain a strong cellular connection. Because of this, a collar can continue providing containment even when tracking information is delayed or unavailable. We’d also like to better understand the frequent boundary breaches you’ve experienced. Increasing the correction level alone may not resolve repeated breaches, and additional training or adjustments to the setup may help. We’d appreciate the opportunity to review what happened with your collar, tracking, and containment experience and determine how we can best assist you and your dogs moving forward. We look forward to hearing from you and helping your dogs live a life truly unleashed.