SpotOn Fence Reviews | Read Customer Reviews of spotonfence.com

SpotOn FenceReviews of spotonfence.com

4.2913 reviews
Pet Services
Manchester

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SpotOn Fence

About SpotOn Fence

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spotonfence.com
Website: spotonfence.com
Category: Pet Services
Location: Manchester
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn Fence reviews

913 approved reviews, newest moderated first

Michael R.
Aug 4, 2026
Collar is great
Collar is great. Works exactly as stated in description. Durable and easy to use too. GPS does drift 10-15 feet as stated in description. Not an issue, just set boundaries accordingly. Easy to make changes to boundaries and safe zones later. The voice commands, tone and vibration work very well with my German Shepherd. This particular dog is extremely bright and food/toy/sent driven. Any stronger correction would not make this particular dog want to work for me. Make the time, do the work and use this collar to know where your dog is when it is out of your sight line. It is a great tool. Thank you SpotOn.
Response from SpotOn FenceAug 5, 2026
Thank you for the review. We are thrilled to hear you are loving the collar so far and that it's providing peace of mind for you and Freedom for your dog to roam the property unleashed. Should you ever need assistance, the team is here for you every step of the way.
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Allan F.
Aug 4, 2026
No wires underground
No wires underground
Response from SpotOn FenceAug 4, 2026
Thank you for reviewing the SpotOn system.
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Nicole
Aug 4, 2026
Mediocre cellular coverage means the…
Mediocre cellular coverage means the product has no use. I would return it if I could. I’m so devastated that I paid so much money for this.
Response from SpotOn FenceAug 4, 2026
Thank you for taking the time to share your feedback. We're sorry to hear you're feeling disappointed, especially after making such a significant investment. We did want to clarify that a cellular connection is not required for SpotOn to contain or correct your dog. Containment is powered by GPS satellite technology, while the optional cellular subscription is only used for features such as notifications and live tracking within the app. The subscription can be added, canceled, or changed at any time. If you're experiencing poor cellular connectivity, we'd be happy to take a closer look. Several factors can affect cellular performance, and our team can help troubleshoot to see if there's a way to improve your experience. Please contact us at [email protected] any day of the week, or call 603-488-1504 Monday through Friday from 8:00 AM to 5:00 PM EST. We appreciate the opportunity to help and hope to get your SpotOn system working as expected.
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Christopher B.
Aug 1, 2026
Spot On is the best choice ever for my pets.
Spot on customer service is most definitely “SPOT ON !” Any question or issue I’ve ever had was handled promptly and professionally! 5 stars
Response from SpotOn FenceAug 3, 2026
Thank you for your review of the SpotOn collar.
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Antonia
Aug 1, 2026
I need alot more help with the training…
I need alot more help with the training and I still get a lot of drift so often I can't find the boundary.
Response from SpotOn FenceAug 3, 2026
Thank you for reviewing the SpotOn collar. We would be happy to assist with training and can even provide you with a free 30-minute customized 1:1 virtual training session with one of our certifed trainers. You can contact us by email at [email protected] or call 603-488-1504. We look forward to hearing from you and helping provide your dog with a life unleashed.
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Terry S.
Jul 31, 2026
The fence is very accurate but the…
The fence is very accurate but the battery life is horrible on the collar but if it’s your only option it’s a great one
Response from SpotOn FenceAug 3, 2026
Thank you for your review and feedback. We would be happy to look over your collar to ensure everything is working correctly and your battery is operating at optimal performance. Please reachout to us at [email protected] or call 603-488-1504.
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Arthur R.
Jul 31, 2026
Mostly Satisfied
Works great. Suggested improvements: 1) battery life 12 - 15 hours sometimes not enough. 2) durability 2 years in and don’t know how much longer it will last. Rubber thinking, logo fell off long ago.
Response from SpotOn FenceAug 3, 2026
Thank you for your review and feedback. We truly appreciate it; feedback like yours helps us to continue to improve the collar. Should you need any assistance or want to learn more about the new Nova collar that comes with longer battery life and a stronger, more robust outer coating, please reachout to us; we would be happy to help while also answering any questions you may have.
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Todd K.
Jul 31, 2026
Fence still doesn’t work
Fence still doesn’t work. Replaced collar and same issues. Boundaries are not consistent and I am not able to trust the fence to contain dog.
Response from SpotOn FenceAug 3, 2026
We are sorry to hear you are still experiancing issues with the system even after receiving the replacement collar. This is not the experience we expect for our customers, and we would like to look into this while answering any questions or concerns you may have. Please give us a call at 603-488-1504. We look forward to speaking with you and resolving any issues you are currently facing.
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