Mary B.
Poor quality with no customer service!
The best thing I can say about Spirit is that the in store employees are friendly. It is true they have a lot of animatronics on display but never in stock. They are always getting in new shipments but never seems to be the animatronics. I purchased one and it came with 2 right hands . The zombie squad said we can’t help return it or exchange it at the store because they don’t have replacement parts. I also asked about 2 other products that are not working properly because they are the experts and they said that they don’t k ow what the problem is! As much as I hate to say it, I think my shopping days at their stores are done. Just a bunch of garbage with horrible customer service!! Mary B Anoka Mn
Response from Spirit HalloweenAug 30, 2026
Thank you for taking the time to leave your review. We appreciate your feedback and are continuously striving to create a better experience for our guests. We kindly ask that you reach out to [email protected] with more information so we can further assist.




