SpinLife.com Reviews | Read Customer Reviews of spinlife.com

SpinLife.comReviews of spinlife.com

4.11,230 reviews
Physical Aids
330 West Spring Street, Columbus, Ohio

Call Directions Website

SpinLife.com

About SpinLife.com

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.

SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: spinlife.com
Category: Physical Aids
Location: Columbus, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Physical Aids

Med Mart
Physical Aids · Cincinnati, Ohio
Great
10,501 reviews
10,501
Shower Bay
Physical Aids · Soquel (Santa Cruz), California
Excellent
489 reviews
489
KTS Pooled Trust
Physical Aids · Brooklyn, New York
Excellent
206 reviews
206
IndeMedical.com
Physical Aids · Scottsdale, Arizona
Excellent
225 reviews
225

SpinLife.com reviews

1,230 approved reviews, newest moderated first

Kevin
Oct 31, 2025
This company is beyond horrible look…
This company is beyond horrible look for another mobility company don’t use this one their customer service is bad and they have fees for getting a return label as well as restocking fees that exceed 200 dollars regardless of who’s fault for return.
Response from SpinLife.comNov 3, 2025
Hello Kevin. . We are sorry to hear of your dissatisfaction with the fees charged for returning an item. We would like to know more about the reason you are returning. Please contact us at (800) 850-0335 at your convenience to discuss.
Report
Gladys R.
Oct 24, 2025
Great Agents, website needs modificaiton
Your agents are great but your website should be clearer about when you're item will actually be shipped.
Response from SpinLife.comOct 28, 2025
Hi Gladys. We're glad our agents were helpful. We appreciate your feedback regarding clarity around shipping times.
Report
Joyce
Oct 17, 2025
Fast delivery and great quality of product
What I like about SpinLife is the affordability and the quality of the products. Also, the fast shipment of purchase. Bought a wheelchair for my sister and in only 3 days, it was delivered. This is the 4th chair that I have bought thru SpinLife and will buy any new items needed in the future thru SpinLife.
Response from SpinLife.comOct 21, 2025
We're happy to hear that you appreciate our affordable, quality products and fast shipping. We're so glad the wheelchair arrived quickly for your sister. Thank you for your continued support!
Report
Shanna B.
Oct 11, 2025
I ordered the Jazzy Carbon by phone and…
I ordered the Jazzy Carbon by phone and the salesperson was absolutely amazing. They made sure I had all the information I needed in order for me to make a decision that would be perfect for me.
Response from SpinLife.comOct 14, 2025
Hello Shanna. We're happy to hear that our salesperson provided you with outstanding support while ordering the Jazzy Carbon. We appreciate you taking the time to share your feedback and are glad we could help you make the perfect decision.
Report
Patricia W.
Sep 30, 2025
Technician review
Jim replaced my motor and did an excellent job. He worked with me on a date and time. It looked complicated and he took his time to do it correctly.
Response from SpinLife.comOct 1, 2025
Hello Patricia. We're happy to hear that the motor replacement met your expectations. We appreciate you mentioning the technician's dedication to doing the job correctly and working with you on scheduling. Thanks for your feedback.
Report
Daniel W.
Sep 29, 2025
I received the chair in January 2025…
I received the chair in January 2025 and 8 months later I had to get tech to come out. Now it's been 2 months without my chair. I feel like I'm in hell since I need chair to get around. Tech ordered parts about 4 weeks ago UT still hasn't received them. Spinlife is a terrible company and do not care about handicapped people. My chair after 8 months use needs two front suspension shocks new armrest and two new motors for wheels. They should have gave .e a replacement or a temp chair til repairs are done. What a crappy company.
Response from SpinLife.comOct 7, 2025
Hello Daniel We're very sorry to hear about the issues you've experienced with your chair and the delay in receiving the necessary parts. We recognize the frustration and difficulty this situation has caused, especially given your reliance on the chair. Several of the parts needed for your repair have already been received by you and we are working closely with the manufacturer to have the remaining parts shipped to you as quickly as possible. The delay is due to a manufacturer back order. We care very much about our customers, and their satisfaction is very important to us.
Report
Felipe V.
Sep 28, 2025
excellent service.
excellent service.
Response from SpinLife.comOct 1, 2025
Hi Felipe. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Report
Micky M.
Sep 27, 2025
Issues placing online order
Major problems with your website, could not get financing i wanted, after I did what was required never could get it to update. Finally set up order online using my credit card. Now cant see shipping info because as soon as I try, a chat during original order pops back up and obscures the page. Looking forward to getting new scooter but ordering process has been a nightmare.
Response from SpinLife.comOct 1, 2025
Hello Micky. We appreciate you bringing these ordering issues to our attention. We're sorry the financing and website experience was frustrating for you. Your scooter will ship this week. It will ship directly to the White Glove Delivery agent. Once they receive it, they will reach out to you to schedule a delivery appointment to drop it off at your home.
Report