SpinLife.comReviews of spinlife.com

4.11,230 reviews
Physical Aids
330 West Spring Street, Columbus, Ohio

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SpinLife.com

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About SpinLife.com

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.

SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: spinlife.com
Category: Physical Aids
Location: Columbus, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About SpinLife.com

SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: spinlife.com
Category: Physical Aids
Location: Columbus, Ohio
Listed on Five Star Index: 2026

Chris

Dec 2, 2025

I’d give this horrible company a zero…

I’d give this horrible company a zero if I could. I ordered a manual wheelchair online and was promised up and down the chair would need to be signed for. Wheelchair never showed up and I was charged the full amount regardless. I was told the wheelchair was delivered and that nobody told me it would need to be signed for. I was told they regularly leave 4k dollar wheelchairs sitting on the curb. $3600 later I have no wheelchair and am being told there’s nothing they can do. Jeff the sales representative and Carla the manager are two of the most disgusting and dishonest people I’ve ever delt with. I’ve been permanently disabled since birth and have ordered many wheelchairs over the past 20 years through Numotion who is affiliated with Spinlife. Both companies have now lost my business and I would recommend to anyone needing to purchase a wheelchair or any other type of disabled assistance to stay away from this terrible company. They are absolutely horrible in every way. They clearly don’t give a crap about their customers. They only care about the bottom line. Satisfied customers be damned.

Response from SpinLife.comDec 10, 2025

Dear Chris. Thank you for reaching out to us. We’re truly sorry to hear that your package has gone missing. We understand how frustrating this situation can be. Regrettable porch piracy in becoming more common these days. That is one of the reasons why we give to our customers the carrier and tracking number to monitor their delivery so that they can be home when delivery is made or to make arrangements to have someone there when they cannot be. We do show that you were provide the tracking number on the day the product shipped. Tracking does show that the shipment was marked as delivered by the carrier. Once a package has been marked as delivered by the carrier, the liability shifts to the recipient. Therefore, we are not responsible for items that are lost or stolen after a confirmed delivery. It is recommended when items are believed to be stolen that a police report should be filed by the recipient which you did confirm with us that you did. As a onetime courtesy to you, SpinLife did provide you with a generous compensation amount to help you replace your stolen item. Once again we are sincerely sorry for you experience.