spacetouch.comTHE VISION.THE STORY.We founded Space Touch because we saw a need for advanced skincare therapy technology that would replace ineffective office treatments and endless creams. We teamed up with leading scientists and engineers to create "The Future of Skincare."
spacetouch.com (spacetouch.com) has 549 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Lisa R.
I love this product. I see a noticeable difference in my face when I use it. I was also happy that when my device stopped working after 2 years I got a replacement which was brand new. Space touch stands behind their product and customer service was exceptional.
Natascha B.
Finger weg von diesem Gerät. Es ist Preis-/Leistung stimmt überhaupt nicht. Innert 3 Monaten das dritte Gerät. 1-2 brauchen, Akku down und es kann nicht mehr geladen werden. Das Geld wird man zum Fenster raus! Service von SpaceTouch gut, aber der Verkäufer "Giovanni - Agentur in Honolulu" macht nach mir die Sinnflut. Keine Reaktion auf E-Mail oder Kontaktaufnahme und Spacetouch Hauptsitz, will nichts davon wissen wollen! Schweinerei!
Response from spacetouch.comSep 14, 2026
Vielen Dank für Ihre ehrliche Rückmeldung, und es tut uns leid. Das dritte Gerät innerhalb von drei Monaten mit dem gleichen Akkuproblem ist nicht normal und definitiv kein Zufall — das deutet auf ein echtes Problem hin, nicht auf Pech. Wir nehmen es ernst, dass weder Giovanni noch unsere Zentrale auf Ihre Kontaktversuche reagiert haben. Das entspricht nicht dem Standard, den wir erwarten, selbst wenn andere Erfahrungen mit unserem Service positiv waren. Bitte kontaktieren Sie uns noch einmal direkt unter [support email] und verweisen Sie auf diese Bewertung. Wir möchten das jetzt wirklich lösen, nicht nur ein viertes Gerät schicken, das das gleiche Problem hat.
Jeffrey “Jeff” R.
I bought my Jupiter just over 3 years ago. One day, it wouldn't turn after being fully charged overnight. I contacted spacetouch via chat and got Jeanne who helped me with my lifetime warranty and helped me troubleshoot for a little while but to no avail. She then had me send my unit back to check it out under warranty. They had the unit a few days and promptly sent a brand new one as replacement. They even followed up letting me lnow they were waiting for my unit to arrive after i shipped it. Then followed up after the replacement arrived at my door. This company totally stands behind their product 100%. Their customer service is amazing, professional, quick and very helpful.. Especially Jeanne. I highly recommend their product and their company to do business with! All i can say is WOW!!! If you're condering investing in their products, i wouldn't give it another thought and just do it.. it's totally worth every dime!
Jill
Excellent communication and fast response, I am very happy with the outcome of my request for assistance. Amazing Customer service.
Angela
Absolutely the best experience with Jeanne and the Customer and Technical team! Had an issue with my Jupiter device that couldn’t be resolved with technical support. I returned the device at their request for evaluation. I received a new device within a week. Excellent warranty and customer service!!
Linda
Problem with Cosmo I reached out to customer service when my Cosmo was not functioning properly. Response from customer service was prompt and helpful. After trying to resolve the issue with suggestions from customer service without success, I shipped the Cosmo to them for their review. The result was that I was sent a new device! SpaceTouch stood behind their warranty 100%. Thank you SpaceTouch! You set the bar for outstanding customer service!
Deborah P.
The warranty service is excellent just like the device Jupiter. Recently, I have been using it on a severe open wound and the healing is amazing.This technology should be used to hasten healing in all burn units around the world. Thank you Jeanne and everyone. An exceptional product with excellent service and warranty.
C..D.
My Jupiter device stopped working after only six months.I contacted Customer Service, submitted the required information and returned the device. Jeanne and her team at Customer Support were wonderful.They handled the problem professionally and quickly. They replaced my device with a new one in less than ten days.Superior Service !!
